Dual Run End to End Lead

Key Responsibilities:

• Define and own the enterprise Dual Run strategy aligned with transformation milestones and business risk appetite.
• Govern the end to end Dual Run operating model and processes across Supply Chain Operations, Finance, and Marketing.
• Set and enforce Dual Run principles, decision frameworks, and escalation paths.
• Provide business orchestration and assurance of Dual Run across functional, data, and technical workstreams.
• Collaborate with the Technical Dual Run Lead to enable the agreed Dual Run strategy and operating model.
• Act as the primary integration point across business, technical, and SI Dual Run activities.

Cutover, Go Live & Dual Run Execution Assurance:

• Ensure cutover and Dual Run plans are operationally executable, not just technically sound.
• Validate business cutover sequencing, dependencies, and Dual Run scope and duration.
• Lead resolution of cross functional and cross market conflicts impacting Dual Run execution.

Stakeholder Engagement & Influence:

• Engage with Pulse leadership, Market leadership, Shared Services, and External Partners.
• Advise senior leaders on business risk, readiness, and mitigation strategies.
• Build strong alignment across matrixed teams, influencing without direct authority.

Change, Readiness & Stabilisation Oversight:

• Orchestrate business readiness for Dual Run, ensuring operational and organisational readiness.
• Lead business oversight through Hypercare and stabilisation, ensuring controlled exit from Dual Run.

Financial Integrity & Reconciliation:

• Partner with Finance and Controlling to ensure financial accuracy across systems.
• Define and oversee financial and operational reconciliation processes during Dual Run.
• Ensure compliance with internal controls, statutory requirements, and reporting obligations.

Leadership, Capability & Continuous Improvement:

• Lead and orchestrate a dedicated Dual Run leadership team comprising Functional Leads.
• Provide direction and prioritisation across the Dual Run team for coherent end-to-end delivery.
• Capture and institutionalise lessons learned to continuously improve the Dual Run strategy and execution.

Experience & Qualifications:

• Extensive senior experience leading ERP cutover and Dual Run execution for large, multi country transformations.
• Proven track record operating at enterprise and executive level, influencing senior stakeholders.
• Deep understanding of SAP enabled business processes across Operations, Finance, and/or Marketing.
• Demonstrated ability to manage complex, high risk transitions with strong governance control.
• Experience working with large System Integrators in senior client side leadership roles.

Key Skills & Attributes:

• Senior stakeholder management and presence
• Strong orchestration and decision making capability under ambiguity
• Commercial and risk aware mindset
• Ability to challenge constructively and hold partners to account
• Excellent communication, able to translate complexity into clear business decisions
• Comfortable operating under pressure during critical transformation milestones