Door Attendant

Grow with us Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

We're looking for a Door Attendant who will be the warm, welcoming face of our hotel-creating memorable first and last impressions for every guest. As our welcome ambassador, you'll bring professionalism, attentiveness, and genuine hospitality to each interaction, ensuring every arrival and departure is seamless and exceptional. Inside Tip: Knowing a thing or two or three about the history of our property to share with your guests will set you up for success.

About the Role

As the first point of contact, you'll set the tone for the guest experience the moment they arrive. From opening doors with a gracious smile to coordinating transportation and assisting with luggage, you'll play a vital role in delivering smooth, thoughtful, and elevated service.

Key Responsibilities

• Provide a warm, genuine welcome to guests as they arrive at the hotel
• Open and close doors, ensuring an attentive and polished arrival and departure experience
• Offer valet parking services, safely and efficiently handling guest vehicles
• Assist with taxi arrangements and ensure timely transportation coordination
• Serve as the first point of contact for house car service, arranging guest pickups and drop offs
• Assist with guest luggage, providing courteous, prompt, and professional support

About You

• Excellent customer service and communication skills
• Professional appearance and a positive, engaging attitude
• Ability to respond to guest needs quickly, courteously, and confidently
• A strong sense of responsibility and a guest first mindset
• Valid Driver's License
• Valid Security License

Why Choose Us

• Designed by Nature work environment
• Health & Wellness - Competitive Vision, and EAP program
• Retirement Planning
• Enhanced Holiday Benefit
• Career Advancement: We're growing rapidly and with growth comes advancement opportunities (around the globe)!
• SH University - Offers eligible team members a chance to grow and flourish through professional development and certifications via our exclusive online learning platform.
• Team Member Recognition Program - Earn rewards and pay it forward while doing all the good you can! Terms & Conditions apply to all benefits.

About Us

As a mission driven company, our purpose is our true north, guiding the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like minded travelers, and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.