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Divisional Director
Posted 1 hour 12 minutes ago by NHS
Permanent
Full Time
Other
England, United Kingdom
Job Description
Working across all designated area sites the post-holder will provide the operational leadership and management skills to enable the Mendip Vale Medical Group (MVMG) to meet its agreed aims and objectives within a sustainable, efficient, safe and effective working environment. Leading a wide and diverse team of managers and clinicians the post-holder will implement the delivery plan within their defined area in MVMG. Responsible for the overall surgery management and providing high level input the post-holder will be supported by the Executive team. The Divisional Director will motivate and inspire the wider team, ensuring the highest standards of customer service are delivered.
Main duties of the job To develop and manage service delivery and patient care within their area in MVMG in line with organisational, local and national guidelines.
Practice proactive, visible onsite leadership, working alongside Patient Service Manager and Surgery Managers, to oversee day-to-day operations of the defined area team.
To provide knowledge of the operational and organisational requirements for service delivery and development to the Director of Operations.
To identify, monitor, review and address operational issues across a defined area in MVMG.
Engage and lead the managers to facilitate a collaborative, transparent, and knowledge-sharing environment.
To embed relevant policies and procedures to maximise income across a defined area in MVMG in the safe, caring and effective way.
About us As a high-achieving and well-organised practice, we embrace a Multi-Disciplinary Team approach to care provision.
Changes made from merging and working more effectively have enabled us to make investment into our buildings, making our estate one of the newest and brightest in the south west
Job responsibilities Job Summary: Working across all designated area sites the post-holder will provide the operational leadership and management skills to enable the Mendip Vale Medical Group (MVMG) to meet its agreed aims and objectives within a sustainable, efficient, safe and effective working environment. Leading a wide and diverse team of managers and clinicians the post-holder will implement the delivery plan within their defined area in MVMG. Responsible for the overall surgery management and providing high level input the post-holder will be supported by the Executive team. The Divisional Director will motivate and inspire the wider team, ensuring the highest standards of customer service are delivered. The Divisional Director will develop good working relationships with:
Partners, Managers and the wider surgery staff,
Key stakeholders across the whole of BNSSG.
Key Responsibilities:
To develop and manage service delivery and patient care within their area in MVMG in line with organisational, local and national guidelines.
Practice proactive, visible onsite leadership, working alongside Patient Service Manager and Surgery Managers, to oversee day-to-day operations of the defined area team.
To provide knowledge of the operational and organisational requirements for service delivery and development to the Director of Operations.
To identify, monitor, review and address operational issues across a defined area in MVMG.
Engage and lead the managers to facilitate a collaborative, transparent, and knowledge-sharing environment.
To embed relevant policies and procedures to maximise income across a defined area in MVMG in the safe, caring and effective way.
Other Responsibilities:
To implement and manage performance targets, QoF and KPIs and ensure these are understood by all managers across a defined area in MVMG.
To manage staff resources and daily work allocation of the teams within the budget set with the Director of Operations.
To ensure all relevant employment policies are implemented across a defined area in MVMG.
To ensure all staff appraisals, mandatory training and personal development plans are completed within the timescales set.
To provide regular communications updates which are understood by the staff across a defined area in MVMG.
To support complex complaints, concerns and incidents with clinical and operational personnel as necessary, providing the Director of Operations with information to resolve them in an effective and timely way.
To monitor, and where appropriate embed, the organisation's governance and risk policies and procedures across a defined area in MVMG.
To monitor, and where appropriate embed the quality strategy for MVMG, ensuring legal and CQC compliance.
Visible and engaging leadership style aligned to the Groups values.
To deliver effective change to both the service and the structure of MVMG inline with the business plan.
To undertake any other duties commensurate with the post holders role as agreed with the Director of Operations.
Support training and events where appropriate for the development of the MVMG team the postholder is responsible for.
Responsible for the induction of staff, ensuring that recruitment is in line with current business needs.
To be responsible for initiating the disciplinary procedure in consultation with the Director of Operations.
To oversee the delivery of services ensuring that there is fairness of workload and adequate availability.
Communication
Able to confidentially utilise a full range of communication methods to disseminate information to large numbers of people.
Able to confidently adapt communication style and content to reflect different type of people when making contact.
Ability to receive highly complex, sensitive or contentious information and process appropriately; and where needed translate this information into a delivery message or plan for the wider team.
Lead in positivity and effective working relationships with commissioners, other health care providers and other key partners to support an integrated approach to high quality patient care.
Confidentiality
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
Whilst performing the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, surgery staff and other healthcare workers. They may also have access to information relating to the Surgery as a business organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, careers, colleagues, other healthcare workers or the business of the Surgery may only be divulged to authorised persons in accordance with the Surgery policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety
Implement and maintain the standards required for the health, safety and security knowledge & understanding as defined in the MVMG Health & Safety Policy.
Use personal security systems within the workplace according to guidelines.
Identify and mitigate the risks involved in work activities and undertake such activities in a way that manages those risks.
Make effective use of training to update knowledge and skills of the team and for your own personal development.
Use appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
Report potential & actual risks identified, prepare mitigation and action plans to minimise risk to MVMG, its patients and staff.
Equality and Diversity
Be a leader in supporting the equality, diversity and rights of patients, carers and colleagues, and challenge behaviours that fall below the standards required.
Lead in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Surgery procedures and policies, and current legislation.
Respect the privacy, dignity, needs and beliefs of patients, carers and colleagues.
Behave in a manner which is welcoming to an individual, is non-judgemental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development
Participate in any training program implemented by MVMG as part of this employment.
Identify personal development and training needs.
Participate in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
Takeresponsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Lead and support others with their training and development needs.
Participate in continuing education to maintain a contemporary level of professional knowledge and skill.
Quality
Strive to improve quality within their defined area of control.
Assess own performance, ensuring competence, and being accountable for own actions, either directly or under supervision.
Manage team members around issues of quality and risk.
Develop, manage and contribute to the quality assurance process and effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance.
. click apply for full job details
Main duties of the job To develop and manage service delivery and patient care within their area in MVMG in line with organisational, local and national guidelines.
Practice proactive, visible onsite leadership, working alongside Patient Service Manager and Surgery Managers, to oversee day-to-day operations of the defined area team.
To provide knowledge of the operational and organisational requirements for service delivery and development to the Director of Operations.
To identify, monitor, review and address operational issues across a defined area in MVMG.
Engage and lead the managers to facilitate a collaborative, transparent, and knowledge-sharing environment.
To embed relevant policies and procedures to maximise income across a defined area in MVMG in the safe, caring and effective way.
About us As a high-achieving and well-organised practice, we embrace a Multi-Disciplinary Team approach to care provision.
Changes made from merging and working more effectively have enabled us to make investment into our buildings, making our estate one of the newest and brightest in the south west
Job responsibilities Job Summary: Working across all designated area sites the post-holder will provide the operational leadership and management skills to enable the Mendip Vale Medical Group (MVMG) to meet its agreed aims and objectives within a sustainable, efficient, safe and effective working environment. Leading a wide and diverse team of managers and clinicians the post-holder will implement the delivery plan within their defined area in MVMG. Responsible for the overall surgery management and providing high level input the post-holder will be supported by the Executive team. The Divisional Director will motivate and inspire the wider team, ensuring the highest standards of customer service are delivered. The Divisional Director will develop good working relationships with:
Partners, Managers and the wider surgery staff,
Key stakeholders across the whole of BNSSG.
Key Responsibilities:
To develop and manage service delivery and patient care within their area in MVMG in line with organisational, local and national guidelines.
Practice proactive, visible onsite leadership, working alongside Patient Service Manager and Surgery Managers, to oversee day-to-day operations of the defined area team.
To provide knowledge of the operational and organisational requirements for service delivery and development to the Director of Operations.
To identify, monitor, review and address operational issues across a defined area in MVMG.
Engage and lead the managers to facilitate a collaborative, transparent, and knowledge-sharing environment.
To embed relevant policies and procedures to maximise income across a defined area in MVMG in the safe, caring and effective way.
Other Responsibilities:
To implement and manage performance targets, QoF and KPIs and ensure these are understood by all managers across a defined area in MVMG.
To manage staff resources and daily work allocation of the teams within the budget set with the Director of Operations.
To ensure all relevant employment policies are implemented across a defined area in MVMG.
To ensure all staff appraisals, mandatory training and personal development plans are completed within the timescales set.
To provide regular communications updates which are understood by the staff across a defined area in MVMG.
To support complex complaints, concerns and incidents with clinical and operational personnel as necessary, providing the Director of Operations with information to resolve them in an effective and timely way.
To monitor, and where appropriate embed, the organisation's governance and risk policies and procedures across a defined area in MVMG.
To monitor, and where appropriate embed the quality strategy for MVMG, ensuring legal and CQC compliance.
Visible and engaging leadership style aligned to the Groups values.
To deliver effective change to both the service and the structure of MVMG inline with the business plan.
To undertake any other duties commensurate with the post holders role as agreed with the Director of Operations.
Support training and events where appropriate for the development of the MVMG team the postholder is responsible for.
Responsible for the induction of staff, ensuring that recruitment is in line with current business needs.
To be responsible for initiating the disciplinary procedure in consultation with the Director of Operations.
To oversee the delivery of services ensuring that there is fairness of workload and adequate availability.
Communication
Able to confidentially utilise a full range of communication methods to disseminate information to large numbers of people.
Able to confidently adapt communication style and content to reflect different type of people when making contact.
Ability to receive highly complex, sensitive or contentious information and process appropriately; and where needed translate this information into a delivery message or plan for the wider team.
Lead in positivity and effective working relationships with commissioners, other health care providers and other key partners to support an integrated approach to high quality patient care.
Confidentiality
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
Whilst performing the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, surgery staff and other healthcare workers. They may also have access to information relating to the Surgery as a business organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, careers, colleagues, other healthcare workers or the business of the Surgery may only be divulged to authorised persons in accordance with the Surgery policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety
Implement and maintain the standards required for the health, safety and security knowledge & understanding as defined in the MVMG Health & Safety Policy.
Use personal security systems within the workplace according to guidelines.
Identify and mitigate the risks involved in work activities and undertake such activities in a way that manages those risks.
Make effective use of training to update knowledge and skills of the team and for your own personal development.
Use appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
Report potential & actual risks identified, prepare mitigation and action plans to minimise risk to MVMG, its patients and staff.
Equality and Diversity
Be a leader in supporting the equality, diversity and rights of patients, carers and colleagues, and challenge behaviours that fall below the standards required.
Lead in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Surgery procedures and policies, and current legislation.
Respect the privacy, dignity, needs and beliefs of patients, carers and colleagues.
Behave in a manner which is welcoming to an individual, is non-judgemental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development
Participate in any training program implemented by MVMG as part of this employment.
Identify personal development and training needs.
Participate in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
Takeresponsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Lead and support others with their training and development needs.
Participate in continuing education to maintain a contemporary level of professional knowledge and skill.
Quality
Strive to improve quality within their defined area of control.
Assess own performance, ensuring competence, and being accountable for own actions, either directly or under supervision.
Manage team members around issues of quality and risk.
Develop, manage and contribute to the quality assurance process and effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance.
. click apply for full job details
