Directorate Operations Leader

Put simply, we set the standards by which everything is measured. In doing so, the National Physical Laboratory is helping to combat issues on a global scale such as climate change, curing diseases, and the development of cutting-edge communications technology. At NPL, we touch ordinary lives in extraordinary ways, and you could too.

The Operations Leader is a member of the Directorate leadership team and is responsible for the management and coordination of operational activities of the Directorate, planning and anticipating activities for the team, leading on cross-department special projects.

Leadership

• Provide leadership to ensure NPL's mission, strategy, and plans are articulated and understood internally and externally for your areas of the business, that employees and partners are excited by, engaged with, and focused on its successful delivery to maximize impact & growth.
• Manage the performance and potential of your team, building highly motivated, customer-focused, and performing teams.

Governance, Efficiency & Effectiveness

• Ensure compliance with appropriate internal and external governance including quality, health, safety, security, and environmental legislation, minimizing risk to the business and enhancing NPL's reputation.
• Manage the operational planning for the Directorate with the Director and embed the plan with the leadership team, including costs and financial targets aligned to the strategic plan.
• Help define and implement growth targets.
• Define and monitor appropriate MI for targets and budgets for the Directorate.
• Communicate with the team and embed best practice by working with Department Heads.
• Identify opportunities to lead continuous improvement in all aspects of operational activities within the Directorate.

Relationship Building

• Build and maintain customer and stakeholder relationships that will support NPL's ability to deliver its mission, its reputation, and remain sustainable.
• Work with leadership colleagues to be one NPL. Ensure you/your team are working effectively together with relevant parts of the organization.
• Work with leadership colleagues to define the deliverables of cross-directorate initiatives such as submissions to Spending Review and Capability Reviews.

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that nationality, residency, and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process. To work at NPL, you will need to obtain BPSS security clearance.

Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as practical.