Director of Software Engineering

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.

Title and Summary

Director of Software Engineering

Job Overview: This position requires extensive understanding and knowledge of software operations and services. Provides management direction, recommends strategic directions based on established policy, leads staff management, and ensures staffing, training, and objective setting. Interacts with developers and requestors to define project scope.

Responsibilities:

• Manage software requirements and project planning.
• Maintain approved staffing levels; oversee departmental and staff education, training, and cross-training needs.
• Ensure staff has necessary skills and behaviors through effective communication of goals, objectives, performance, and improvement plans.
• Develop, review, and implement policy changes with minimal disruption.
• Review and approve operational processes and procedures.
• Recommend annual budget and ensure expenditures stay within it.
• Suggest strategic directions and policy changes.
• Address operational and business concerns related to future programs, projects, or enhancements to ensure quality service delivery.

Qualifications:

• Bachelor's Degree in a related field or equivalent work experience, with exposure to management theories and concepts.
• Experience in budget and financial management.
• Experience delivering software solutions.
• Proven ability to prepare and deliver executive presentations.
• Experience mentoring and developing high-performance teams.

Skills and Abilities:

• Translate complex technical issues into clear, actionable plans.
• Advanced knowledge of business or functional areas.
• Ability to lead and manage senior technical staff, fostering open communication.
• Motivate teams to achieve high performance.
• Provide guidance and recommend strategic or policy changes.
• Interact across organizational levels and lead large or complex projects.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks carry inherent risks. Employees must:

• Abide by Mastercard's security policies.
• Ensure confidentiality and integrity of accessed information.
• Report security violations or breaches.
• Complete mandatory security training.