Director of Revenue Operations

About Euromonitor Euromonitor International leads the world in data analytics and research into markets, industries, economies and consumers. We provide truly global insight and data on thousands of products and services; we are the first destination for organisations seeking growth. With our guidance, our clients can make bold, strategic decisions with confidence.

Shape the Future of a Global Commercial Organisation

Euromonitor International is looking for an exceptional Director of Revenue Operations & Commercial Excellence to help shape the global commercial function. This is a newly created leadership role, partnering directly with our Chief Commercial Officer, Pearly Siffel , to drive greater commercial effectiveness, operational excellence, forecasting accuracy, and strategic alignment across our global sales organisation. Operating across Europe, the Americas, Asia Pacific, the Middle East, Africa and India, you'll play a critical role in building the operating rhythms, processes, insights and systems that enable sustainable growth at scale. If you're passionate about creating world class revenue operations functions, improving how commercial teams work, and helping organisations make better data driven decisions, we'd love to hear from you.

About the Role

As Director of Revenue Operations & Commercial Excellence, you will serve as a strategic partner to the CCO and commercial leadership team, helping drive performance across the entire go to market organisation. You'll be responsible for leading initiatives that improve sales productivity, forecasting accuracy, pipeline health, territory and account planning, commercial insight generation, process optimisation, and technology adoption. This role combines strategic thinking with operational execution and requires someone who can influence senior stakeholders whilst also driving meaningful change across a complex international business.

What You'll Be Doing Commercial Excellence & Strategic Planning

• Partner with the CCO and commercial leadership team to drive commercial strategy and execution.
• Establish and embed best practices across sales planning, forecasting, business reviews and performance management.
• Develop frameworks that improve commercial accountability, predictability and operational effectiveness.
• Drive global consistency while balancing the varying needs of regional commercial teams.

Revenue Operations

• Own and evolve the revenue operating model across the commercial organisation.
• Lead forecasting, pipeline management, territory planning, quota design and sales performance analysis.
• Ensure high quality commercial reporting and actionable business insights.
• Identify risks and opportunities across the revenue funnel and recommend actions to improve performance.

Data, Analytics & Insights

• Build executive level dashboards and reporting that support better decision making.
• Translate commercial data into meaningful insights for senior leadership.
• Improve forecasting accuracy and revenue predictability.
• Drive adoption of data driven decision making across the commercial organisation.

Process Optimisation & Transformation

• Identify and implement opportunities to streamline commercial processes and drive efficiency.
• Lead programmes that improve the customer journey, sales productivity and operational rigour.
• Act as a change agent within the organisation, delivering sustainable improvements at scale.
• Partner with Product, Marketing, Finance and Customer Success to ensure alignment across the go to market ecosystem.

Technology & Systems

• Maximise the effectiveness of CRM and commercial technology platforms.
• Partner with internal stakeholders to improve data quality, automation and reporting capabilities.
• Evaluate emerging technologies, including AI enabled solutions, that can improve commercial effectiveness and productivity.

Leadership & Stakeholder Management

• Influence senior stakeholders across multiple regions and functions.
• Build strong relationships with commercial leaders globally.
• Lead, develop and inspire high performing teams where applicable.
• Act as a trusted advisor to the CCO and executive leadership team.

What We're Looking For Essential Experience

• Significant experience in Revenue Operations, Sales Operations, Commercial Excellence, GTM Operations or a related discipline.
• Experience operating at Director, Senior Director or equivalent level.
• Proven success supporting global commercial organisations.
• Strong forecasting, planning, pipeline management and sales performance expertise.
• Experience driving operational transformation and process improvement initiatives.
• Strong analytical skills with the ability to turn complex data into meaningful commercial insights.
• Demonstrated experience influencing senior stakeholders and executive leadership teams.
• Experience working with CRM, reporting and revenue technology platforms.

Desirable Experience

• Experience within SaaS, subscription, technology, research, data or information services businesses.