Director of Multi-Site Contact Centres

A leading foodservice provider in Ireland is seeking a Head of Contact Centres to lead operations in Limerick and Belfast. The role focuses on enhancing customer experience, driving performance improvements, and overseeing the implementation of new technologies across multiple sites. The ideal candidate will possess a relevant qualification and 5-7 years of experience in a contact center or similar environment. This position offers a unique opportunity to shape the future of customer service within the company.