Director of Carrier Managed Service Portfolio and Offer Development - EMEA

Director of Carrier Managed Service Portfolio and Offer Development - EMEA

As the global leader in high-speed connectivity, Ciena is committed to a people first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact.

How you will make an impact:

• Lead the development, evolution, and execution of the managed services portfolio strategy for telecommunications service providers, carriers, and network operators globally.
• Refresh the service catalogue and introduce managed service offerings aligned to partner and provider outcomes.
• Coordinate cross functional engagement across Account Management, Product Line Management, Partner Programs, Regional Leaders, and CMS Business Development Consultants.
• Cultivate relationships with service providers and operators in alignment with business growth strategies.
• Drive thought leadership initiatives that influence stakeholders and support business growth.
• Direct sales enablement strategy development and resource prioritization across partner programs and regional teams.
• Communicate performance metrics to leadership to support sales acceleration within the Ciena Partner Network ecosystem.

The must haves:

• 10+ years of experience in telecom sales, business development, product management, or channel management.
• Experience with direct and indirect sales strategy, channel programs, and partner ecosystems.
• Application of business development, consultative sales, and partner management practices.
• Application of telecommunications technologies including optical transport, Carrier Ethernet, IP, and wave services.
• Demonstrated ability to grow service provider business relationships and maintain long term partner engagement.
• Application of commercial and financial analysis to business growth strategies.
• Experience working within global cross functional matrix environments.
• Application of telecommunications managed services, product lifecycle management, and market opportunity assessment.

Nice to haves:

• Application of commercial planning that connects service launches, pipeline development, and partner performance to program strategy.
• Knowledge of global business practices, cultural considerations, and market dynamics across multiple regions.
• Demonstrated experience leading, mentoring, and contributing within global teams.
• Application of product management disciplines including roadmap development, lifecycle governance, and continuous improvement.
• Experience managing multiple initiatives through structured project management practices.
• Experience presenting business information and recommendations to executive stakeholders.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.