Director, Market Management

Director of Market Management UK & Ireland

Expedia Group is looking for a strategic, commercially minded people leader to lead a team of Market Management professionals, responsible for driving partner performance, executing with rigour against business goals, and scaling smarter ways of working across the lodging portfolio.

This role combines strong people leadership with commercial ownership, helping teams translate market insight into clear partner strategies, measurable account plans, and sustained business impact.

What you will do

• Lead, coach, and develop a high performing Market Management team across London, Edinburgh and Dublin, building a culture of accountability, inclusion, and continuous growth.
• Set clear business priorities and operating expectations, ensuring strong execution against commercial goals, partner plans and scorecard outcomes.
• Drive partner performance by identifying highest impact opportunities in rate competitiveness, promotions, availability, visibility and commercial activation.
• Build and inspect effective account and market plans that connect partner actions to measurable business outcomes.
• Lead a disciplined operating cadence using standardised reviews, actionable insights and clear accountability mechanisms to improve consistency and execution across markets.
• Use data, market context and business judgement to make clear decisions, prioritise resources and focus the team on the highest value opportunities.
• Strengthen strategic relationships with key partners and senior stakeholders, positioning Expedia Group as a trusted growth partner.
• Coach leaders and team members on executive communication, stakeholder management, objection handling, negotiation and value based selling.
• Champion scalable ways of working, including the use of AI enabled tools and systems to improve preparation, insight generation, partner conversations and commercial planning.
• Partner cross functionally with Product, Analytics, Marketing, Revenue Management, Supply and Operations to unlock partner and market growth.
• Identify external trends, competitor moves and market signals early, and translate them into strategic actions.
• Create opportunities for talent mobility, succession planning and leadership development across the organisation.

What success looks like

• The team consistently delivers against commercial goals and scorecard commitments with strong execution discipline.
• Market and account plans are clear, actionable and linked to measurable partner outcomes.
• Teams use data and AI enabled tools to reduce manual preparation and improve the quality of partner conversations and decisions.
• Partner relationships are stronger, more strategic and focused on long term mutual value.
• Leaders across the team grow, retain talent and create an environment where people can do their best work.
• Cross functional partners view the team as credible, aligned and effective in driving business results.

Who you are

An experienced commercial leader with deep expertise in account management, partner growth, sales or market management; a strong people leader who knows how to coach managers, build leadership capability and lead through change; highly analytical, turning complex data into simple, actionable direction; skilled at balancing strategic thinking with operational follow through; credible with senior internal and external stakeholders and able to influence through insight, clarity and business value; energized by building scalable systems, improving ways of working and focusing on the most impactful work; comfortable operating in a fast moving environment where priorities evolve and strong judgement matters.

Preferred experience

• 12+ years of relevant experience (or 10+ years with a master's degree or equivalent). 5+ years of people management experience leading managers and/or senior individual contributors.
• Experience owning commercial performance goals across a region, segment or strategic account portfolio.
• Experience developing account strategies, leading business reviews and influencing senior decision makers.
• Experience working with cross functional teams to drive execution at scale.
• Experience using data tools, CRM platforms and AI enabled workflows to improve commercial effectiveness.

Core capabilities

• People leadership and organisational development
• Strategic account and partner management
• Commercial planning and performance management
• Executive communication and influencing
• Data driven decision making
• Cross functional leadership
• Change leadership and operating rigor
• AI enabled execution and scalable systems thinking

Equal Employment Opportunity Statement

Expedia Group is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.