Director, GTM Operations Europe

# Our Privacy Statement & Cookie Policy In this opportunity as Director, GTM Operations - Europe, you will be responsible for managing daily operations to achieve the designated goals for Segment Sales and Client Management teams across the Legal Professionals and Corporates Europe Segment of Thomson Reuters. The primary responsibilities of this position include partnering with the sales and business leadership to initiate and drive sales initiatives, lead CRM adoption and usage, own the sales and renewal forecast process, identify opportunities to remove administrative burdens, improve the efficiency of the sales organization, own strategy and execution of annual planning and develop technology plan for field tools through operations to support retention and growth through tactical and strategic initiatives. About the Role In this opportunity as Director, GTM Operations - Europe , you will: Excel in directing a high-performing global team, using exceptional interpersonal skills and cultural sensitivity to build a collaborative environment that empowers and drives success across markets. Initiate and drive major projects involving data collection, analysis, and investigation, develop recommendations, advocate initiatives, and create a model for implementation. The extent and range of projects include areas such as territory utilization projects, sales rep analysis, pipeline analytics, territory profiling, forecasting analytics and documenting best practice sales processes Partner with Sales and transformation leadership by initiating and driving major projects involving Sales Operations analysis and investigation including, but not limited to, developing recommendations, advocating prioritization of initiatives, and creating a model for implementation Partner cross functionally to define and implement optimal GTM structure to enable achievement of sales and renewal targets Identify, design and lead projects that further simplify the complex data ecosystem to drive standardization in business intelligence for the business Proactively create and implement strategies for sales process improvement and effectiveness that facilitates an organization of continuous process improvement, drive implementation and adoption of sales tools & support to ensure efficiency and consistency in coaching, performance, and reporting. Assess current operating processes and business model relative to the dynamics of the current market and position. Lead President level forecast calls to drive focus, accountability and deal level inspection to ensure efficacy of Corporates forecasting process Demonstrate a strong ability to partner with cross-functional teams, including Sales Enablement, Marketing, Product Development, and others, fostering a collaborative culture and managing diverse stakeholders. This includes applying conflict resolution and consensus-building skills to drive sales process improvements and enablement initiatives Partner with Sales, Marketing and P&A teams to deliver a streamlined and accurate forecasting methodology with an emphasis on pipeline driven insights and performance-based discussions Structure, document, and communicate rules of engagement and sales policies within organizations balanced between the right level of required documentation and ease of use. Serve as a primary resource for pre-sales inquiries while focusing team on key priorities that drive and impact sales. Lead implementations for Segment acquisition & global integration Work across Sales Operations to ensure best practices in process, tools and adoption About You You're a fit for the role of Director of Sales Operations, if your background includes: Four-year college degree required Business operations experience, primarily in project management, GTM structuring and implementing process improvements Prior people management experience required leading a high performing employees Sales Pipeline management and Forecasting process experience Experience using business analytics to determine root causes and identify solutions Demonstrated knowledge and understanding of sales and client management workflow procedures and general business workflows Prior exposure to sales and client management environments and working directly with the sales and account management field and inside organization Proven ability to build relationships cross functionally and influence all levels within the organization Strong thought leadership, influential communication skills, and a capacity to guide and direct field-facing initiatives through the leadership team Strong business acumen and ability to optimize operational sales channel performance Proven effective project management capability in a highly-matrixed, customer-centric organization Ability to travel as required by the needs of the business - estimated 20%- 10+ years of experience in GTM operations, sales, revenue operations, strategy, marketing or related experience Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.