Director, Global Order-to-Cash

Director, Global Order-to-Cash page is loaded Director, Global Order-to-Cashlocations: Cork, Irelandtime type: Full timeposted on: 发布于昨天job requisition id: R# Job Description Essential Functions: Lead a team of finance professionals responsible for ensuring seamless operations in order management, credit management, billing, cash application, and collections Identify and implement improvements to enhance the external and internal customer experience Work closely with Sales and Operations teams to ensure smooth processing and fulfillment of customer orders Establish credit policies and monitor credit risk to support business strategy and mitigate financial exposure Ensure timely and accurate customer invoicing and collections to optimize DSO Engage with Treasury to optimize cash management and forecasting Manage customer queries and surveys related to OTC process and resolve issues promptly Develop, implement, and maintain robust internal controls to ensure compliance with company policies and regulatory requirements Drive continuous improvement initiatives within OTC processes to ensure standardization, implement best practices, and enhance efficiency, accuracy, and scalability Collaborate with IT and other functions (e.g. Sales, Operations, Treasury) to design and implement automation to streamline OTC activities Establish, measure, root cause, and action targeted KPIs to measure the OTC process Mentor and develop a global OTC team, fostering a high-performance culture Management Structure: OTC Global Process Owner Americas Order Management Manager Americas Credit & Collections Manager Europe Order Management Manager Europe Credit & Collections Manager Asia Order Management Manager Asia Credit & Collections Manager Knowledge, Skills, and Abilities: The Skills you will bring to the team Planning - Has proven ability to establish clear directions and mobilizes resources (people, funding, technology, materials, support) to get things done in an effective and efficient manner Driving Results - Action oriented and steadfastly pushes self and others for results. Is very customer centric and can be counted on to consistently exceed goals Influencing Others - Can employ a wide range of influencing styles to engage others in problem-solving and decision-making Strategic Mindset - Has the ability to see ahead clearly; anticipates future consequences and trends conceives a range of scenarios and creates competitive, breakthrough plans. Change & Transformation - Lead OTC transformation initiatives, including global process design, shared services, and automation/AI adoption Resilience Under Pressure in Dynamic Environments - Thrives in fast-paced settings, maintaining composure and delivering high-quality results under tight deadlines. Excellent global leadership abilities with success building a positive team culture and developing talent In-depth knowledge of OTC process Demonstrated initiative to drive continuous process improvement Minimum education and work experience required: B.S. degree in Finance or related field, professional accounting qualification desirable Over 15 years of progressive OTC experience, with a minimum of 5 years in a leadership position Proficiency in ERP and CRM systems Ability to travel internationally# Additional Job Description