Director, Frontline Services (Full Time)

This is an exciting opportunity to work in a vibrant and diverse city and to be part of a dynamic senior management team of a leading public sector organisation with 15,000 employees delivering over 700 individual services to over 362,000 residents. A recent independent peer review found that Cardiff Council is a 'good and ambitious Council' with a 'can-do and optimistic' culture.

About The Job

Reporting to the Chief Executive, you will provide strategic leadership and direction on the integration of frontline services, including waste and Highways, provided to citizens across Cardiff, including the provision of analysis and robust advice to Cabinet Members and Councillors on the best options and methods to deliver relevant aspects of the administration's Stronger, Fairer, Greener commitments and the Council's Corporate Plan.

As a member of the Council's Senior Management Team, you will play an integral strategic role in leading highly effective service delivery, reshaping the Council and driving performance to ensure continued focus on improvement.

What We Are Looking for From You

You will be able to perform at your best working at a strategic level in a large organisation.

The role requires an individual who has an in-depth understanding of the services detailed in the role profile and is experienced in delivering services within a unionised environment.

You will be articulate, credible and able to win respect through your leadership capabilities. You will have the ability to think strategically and handle complex issues with ease.

A confident communicator, you will quickly establish effective professional relationships across the Council, as well as with the workforce and Trade Unions.

This post is politically restricted in accordance with the Local Government and Housing Act 1989 (as amended by Local Democracy, Economic Development and Construction Act 2009).

Additional Information

Further a confidential discussion, please contact Sandra Jones () or Gary Evans () of GatenbySanderson

Closing date 9 th January 2026 at 11.59pm

To apply please click theApply Nowlink below.

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