Director, Data 360 Success Architecture

Salesforce is seeking a Senior Manager, Success Architecture for Data 360 to lead a high-growth team of Success Architects. You will drive adoption and value realization across global customers, manage critical CSAT metrics, and collaborate across Support, Sales, Product, and Engineering to deliver exceptional customer experiences.

The role requires 8+ years in customer-facing roles, 5+ years in management, and a track record of leading teams of 12+ contributors within Cloud/SaaS environments.