Director, Customer Success for Enterprise Gov SaaS

Moody in Greater London is looking for an Assistant Director in Customer Success Management. This role is vital in ensuring customer adoption, health, and retention by acting as a trusted advisor throughout the customer lifecycle.

The ideal candidate will have over 5 years of experience in customer-facing roles, particularly in the Government or Public Sector, and possess strong communication and relationship-building skills.

This position may require travel of up to 25% and is part of a collaborative Customer Engagement team dedicated to customer satisfaction.