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Director, Customer Insights & Experience

Posted 1 day 1 hour ago by The Travelers Indemnity Company

Permanent
Full Time
Other
London, United Kingdom
Job Description

The Travelers Indemnity Company is hiring in London to grow our customer insights and experience practice. You will lead research, design journeys, and translate data into strategic recommendations, partnering with product, marketing and sales teams to improve customer outcomes.

You will work across quantitative and qualitative methods, embracing AI-enabled insights while driving cross-functional collaboration and measurable impact.

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