Director, B2B Service Delivery & AI Excellence

Tripadvisor is seeking a Director of Service Delivery & Excellence, B2B, to lead end-to-end support across Viator Supply and Bókun. You will modernize operations with AI, ensure compliance, and drive supplier satisfaction throughout the partner lifecycle.

Responsibilities include strategy development, vendor governance, and budget management while collaborating with cross-functional teams worldwide. This senior role requires global leadership and a focus on scalable, high-quality service