Director - Consumer, Private Sector, Major Programmes - Human Capital, Technology & Transformation

Are you an established and influential industry leader in the Consumer sector?

Do you bring extensive experience of successfully delivering technology-enabled transformation programmes from end to end in a Consumer environment?

Do you bring a proven track record of building long lasting C suite relationships and delivering impactful transformation in Consumer environments?

If so, Deloitte's Major Programmes practice could be the place for you!

Connect to your industry Our Major Programmes Business Deloitte's Major Programmes practice (part of the wider Human Capital offering) is currently recruiting for individuals with industry and technical skills that can strengthen our capability to address complex programme challenges and create conditions for success for the world's most impactful programmes.

Over the last 50 years, the world has changed significantly, but the approach to tackling these increasingly cross cutting, capital intensive, and technologically complex programmes has not evolved at the same pace. Our clients look to us and our deep and broad programme delivery expertise to lead them through complex transformations and implement new and effective ways to deliver major programmes.

Our market leading next generation delivery approach, Programme Aerodynamics, replaces siloed, conventional, linear thinking with multi disciplinary capability to help our clients deliver their most critical and demanding programmes while reinforcing Deloitte's commitment to purpose led change. Programme Aerodynamics is a fundamentally new approach, bringing together mindsets, expertise, methodologies, and solutions from Strategy, Programme Delivery, Digital, Programme Leadership, and Human Centred Transformation to be anticipate, shape, and manage change in major programmes. It empowers project leaders to effectively anticipate and manage change, risk, and uncertainty across a programme's lifecycle, shaping its success. Our practice comprises a blend of those who have worked previously in industry (in both technical and non technical roles) and those who have prior consulting experience. The strength and value Major Programmes brings to our clients and to Deloitte is a result of our collectively diverse and highly relevant industry insights and experience; the complexity of challenges our clients face requires us to leverage this diverse range of skillsets and experiences.

You will have the opportunity to work across a range of programmes, building your skills and experience on the job, as well as supported by our world class profession development approach. You will also experience the breadth of what Deloitte offers, working with colleagues across a range of disciplines and drawing on our market leading methods, and our global assets and tools.

Consumer as part of our Private Sector portfolio Our Consumer practice forms part of our Private Sector portfolio, which also encompasses Healthcare & Life Sciences (HCLS), Energy, Resources & Industrials (ER&I), and Technology, Media, and Telecommunications (TMT). At Deloitte, Consumer includes:

• Consumer Products: Consumer goods organisations are operating on a global scale, yet with a local customer focus. Digital disruption enables business to now go direct to the consumer, bypassing retailers; innovation of the brand, product, and marketing are vital to winning in a competitive landscape.
• Retail: More than ever, retailers need to prioritise their actions and recognise the fundamental shift in consumer shopping desires and patterns. Technology, data security, agile supply chains, price wars, and cost cutting are all causing retailers to re think their business forecasts and business models.
• Transportation, Hospitality & Services (THS): We provide strategic guidance and innovative solutions to clients within transportation, logistics, travel, aviation, hotels, restaurants, hospitality, resorts, gaming, health and fitness, catering, professional services, human capital services, and infrastructure services.
• Automotive: We deliver strategic, operational, and technical services designed to address the business challenges across the UK and globally, of automotive original equipment manufacturers (OEMs), suppliers, dealers, and aftermarket or finance companies. We are involved in the entire journey from the design, development, marketing, and selling of motor vehicles.

Our people are high calibre professionals, experts in their industry sectors. As a senior leader in our Consumer practice, you are passionate about making an impact in partnership with clients to drive strategic and business outcomes through the delivery of complex transformations and transactions.

Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting services across tax, legal, business, technology, and corporate finance, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for more and achieve more.

What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs, and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion,and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity Our Major Programmes business sits within Human Capital - the world's leading people and organisation transformation business. As part of a practice that brings research and analytics expertise together with deep industry knowledge, you'll develop transformation and change programmes that are not only innovative, but deliver the most positive impact for all, and in doing so you'll develop trusted relationships with senior business stakeholders.

Your Role as a Director - Consumer

• Forming and leading multi disciplinary teams in partnering with clients to solve challenging problems through the delivery of strategically significant, large scale, and complex projects and programmes in the Consumer sector
• Leveraging and building long standing, trust based relationships with the most senior client stakeholders within the Consumer industry to understand their business challenges and transformation agendas, and bringing the best of Deloitte in helping to deliver against them
• Being present and active in the market, bringing a distinctive voice and differentiated points of view to salient client issues, using industry and technology trends to drive a differentiated perspective
• Manage and oversee our priority Consumer accounts and relationships, including leading commercial proposals, the development and application of Deloitte points of view, and end to end delivery of a portfolio of transformation projects and programmes to the highest standards of quality
• Building, cultivating, and owning a suite of internal, cross functional, partner level relationships to position and promote Major Programmes' capability and offerings
• Developing and leading go to market strategies, campaigns, and proposals, collaboratively architecting multi disciplinary solutions to unlock value for our clients where they need it most
• Driving the development of our Major Programmes capability to ensure we are always at the forefront of quality and impact for our clients
• Developing and upskilling our Major Programmes practitioners, driving their growth, and ensuring we are developing the future facing skills required to meet the demands of our clients
• Role modelling Deloitte's shared values in all that you do

Connect to your skills and professional experience You're curious, collaborative, and a natural at taking the initiative. We have unique challenges to solve, and often in unique contexts.

You should have strong experience in most of the following:

• Significant demonstrable experience in successfully leading large scale technology implementation programmes from end to end, with prior experience in the Consumer industry
• Proven track record of successfully delivering and implementing market leading front and back office technology platforms as part of transformation programmes in a Consumer environment
• Extensive experience as an influential and effective leader within the Consumer sector, including significant experience in a leadership role within a professional services environment
• Proven experience in developing and managing C suite level client relationships, and helping to shape future client strategies to deliver value focused outcomes
• Demonstrable experience of developing and managing a portfolio of client relationships and accounts, including an existing suite of senior relationships across the Consumer sector
• Proven ability to build, convert, and manage a pipeline of opportunities and projects
• Prior relevant experience in a management consulting organisation or environment, and a proven ability to operate and lead teams through ambiguity towards delivering high quality and value generating outcomes for clients and stakeholders
• Proven ability to manage all stages of commercial engagement, including proposals, contracting, and delivery, with responsibility for managing budgets, profitability, and billing
• Proven ability to architect, solution, and plan complex major programmes . click apply for full job details