Digital Trust and Safety Analyst with French (m/f/d)

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants qualifications, merits, competence and performance without regard to any characteristic related to diversity.

• Back-office support only

• Taking over general administrative tasks

• Provide online support for specific cases

• Achieving and ensuring quality standards

• Ability to work from our office in Essen

• Fluent in French (written and spoken) and a minimum B2 of English

• Valid work permit for Germany or EU citizenship

• Availability to complete up to 4 weeks full time training.

• Affinity with back office services

• Reliable and efficient way of working

• Goal-oriented approach to work