Digital Product Team Administrator

Digital Product Team Administrator

Job ID: 129727

Working hours: This is a part time role, working 20 hours per week.

Location: Swindon, Birmingham, Fareham, Leeds, Manchester or Cardiff - flexible.

Salary: £14,000 for 20 hours per week plus excellent company benefits.

Closing date for applications: 25th March 2026.

Are you ready to help shape a more digital future?

Do you see your career developing in Digital Technology? Are you eager to learn quickly, work at pace, and take ownership from day one?

As a Five Star trade insurer we're committed to staying ahead - and we need driven, proactive people to help us do it. Our customers are at the heart of everything we do, and we're looking for individuals who thrive in fast moving environments and can bring energy, initiative and analytical thinking to our digital journey.

Our Digital Deployment Team ensures our systems run smoothly, continuously improve, and always deliver the Five Star experience we're proud of. You'll join a supportive, collaborative team where your contribution is valued, and taking the lead on your own workload is encouraged. Occasional travel may be required for team meetings or workshops.

What will you be doing?

In this role, you'll provide essential operational and administrative support to our Digital Product Team. You'll need to be highly organised, confident working autonomously, and able to keep up with a dynamic, fast paced workload. You'll use strong analytical skills, excellent Excel capability, and confident SharePoint management to ensure our processes run efficiently.

Key responsibilities include:

• Change Request Gatekeeping: Assess triage and change requests to ensure accuracy and completeness, using your analytical eye to identify gaps and proactively resolve issues before handing them to the Digital Product Team.
• Specification Review Coordination: Own the scheduling and coordination process, driving timely progress and following up with stakeholders to keep reviews on track.
• Digital Backlog Administration: Maintain and update electronic records, logs and backlogs, using strong Excel and SharePoint skills to ensure data accuracy and accessibility.
• General Administrative Support: Provide fast, reliable support to the Digital Product Team, taking initiative to prioritise and complete tasks independently.
• Stakeholder Engagement: Build strong working relationships to support deadlines, communicate updates clearly and confidently, and contribute to the smooth delivery of digital products.

What are we looking for?

• A self starter with drive: Someone who takes ownership, works independently, and can manage a varied workload at pace.
• Strong analytical skills: Able to review information critically, spot gaps, and ensure data integrity across records and logs.
• Excellent Excel and SharePoint capability: Comfortable using both tools to manage data, track progress, and keep documentation accurate and organised.
• Clear communicator: Able to work effectively with colleagues and stakeholders, keeping everyone aligned and informed.
• Organised and detail focused: Confident managing multiple tasks and maintaining accurate digital change logs in a fast moving environment.
• Positive and proactive approach: Don't wait to be asked, anticipate what's needed and keep things moving.

What will you get in return?

Everyone's different. That's why at Zurich we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday. Follow the link for more information about our benefits - Employee benefits Working at Zurich Insurance UK.

Our culture

At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we're creating a brighter future for our customers, our people, and our planet.

With over 55,000 employees in more than 170 countries, you'll feel the support of being part of a strong and stable company who are a long standing player in the insurance industry. We've made a promise to each other and every employee; to focus on sustainable impact, to care about each other's wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.

If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives, and contributions - then Zurich could be just the place for you. Be part of something great.

Our culture:

• Our sense of community is strong and we're particularly passionate about diversity and inclusion.
• We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of background, beliefs or culture.
• We want our employees to reflect the diversity of our customers and are committed to treating all applicants fairly and with respect, irrespective of background, disability or any other protected characteristic.

We've an environment that places real importance on wellbeing - physical, mental, social, financial. We work with wellbeing partners and industry experts to provide the best advice and support. We also offer comprehensive training and development.

We're passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest established corporate trusts in the UK. In that time we've awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.

Somake a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.

Benefits

• 12% defined non contributory pension scheme.
• Annual company bonus.
• Income Protection.
• Life cover - four times your salary.

• 28 days holiday a year plus bank holidays.
• You can also request to swap UK bank holidays for days off that have cultural or religious significance to you.
• Option to buy up to an additional 20 days or sell some of your holiday.
• Three days paid volunteering.
• Up to 16 weeks' full pay for maternity, paternity and adoption leave.

• Access to private medical insurance.
• Virtual GP appointments.
• Discounted gym membership.
• Free flu jab.
• Access to a wealth of support from our wellbeing partners.

• Creating a brighter, more sustainable future underpins all that we do.
• We were the first insurer to sign the 'UN Business Ambition for 1.5 C' pledge.
• Our charitable arm, Zurich Community Trust, has awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.

As an inclusive employer, we want to ensure all candidates feel comfortable and are able to perform at their best during the interview. You'll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply.