Digital Infrastructure Lead

Working as part of the Velindre University NHS Trust Digital Services Team, the Digital Infrastructure Lead has the responsibility for the development, maintenance, and support of the IT infrastructure for the Welsh Blood Service and Velindre Cancer Centre.

As the Digital Infrastructure Lead you will be required to take a flexible and innovative approach combined with excellent interpersonal, communication and Organisational skills to ensure that service requirements for Network, client and infrastructure are supported and delivered across Velindre University NHS Trust.

You will be expected to:

• Provide Operational/ Technical Support of multiple services and systems
• Provide support, guidance and technical advice to colleagues and other NHS staff
• Monitor Network and Infrastructure health daily and resolve underlying issues
• Investigate and resolve complex IT issues
• Develop/ improve systems and services in line with Organisational requirements
• Participate in an on call Rota as required

This post is fixed term/secondment until 30/11/2027. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post. PLEASE NOTE Applicants will need to get permission from their line manager before submitting their interest, a release form to be included with your application form can be downloaded here. (This form is for the staff member and line manager to complete and return to you)

Main duties of the job

Experience of working within an IT Technical role and support environment is essential for this post and experience/knowledge in the following areas would be advantageous:

• Good Working Knowledge of Microsoft Windows Server, SQL, IIS
• Practical experience in log analysis
• Working experience in large scale client upgrades/refresh programme
• Good knowledge in ITIL service Delivery and Service Support
• Knowledge/experience of working with virtual environments (VMware / Hyper V)
• Knowledge/experience of working with storage/ backup environments
• Excellent customer and supplier Liaison
• Good working knowledge of Mobile devices / mobile support
• Knowledge/ Experience of Cisco Networking/ Firewalls/ Telephony
• Experience of writing technical specifications and procurement processes
• Experience of working within a clinical environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.