Digital and Product Manager

About the Role

We are building a new Digital Solutions team within IT, responsible for implementing and managing low-code applications, data engineering processes, and innovative digital technologies. To lead this, we're looking for a highly skilled IT Digital Manager who is passionate about driving digital innovation in a fast-paced, operational environment.

You will be responsible for leading the design, implementation, and management of digital solutions, working with a team of Data Engineers and Low-Code Developers.

You will play a crucial role in modernising our systems, automating processes, and leveraging data to enhance decision-making across the organisation.

Key Skills & Experience

Technical Expertise

• Low-Code Development: Hands-on experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI, Power Virtual Agents).
• Data Engineering & ETL: Strong knowledge of Azure Data Factory ETL, Matillion ETL, and SQL-based data transformations.
• Cloud Data Warehousing: Experience in designing and managing Snowflake Data Warehouse solutions.
• Business Intelligence & Analytics: Strong expertise in QlikSense, data modelling, and self-service analytics.
• API Integration & Automation: Experience in API development, system integration, and process automation.

Leadership & Business Acumen

• Proven experience managing teams of Data Engineers and Low-Code Developers.
• Ability to translate business challenges into digital solutions that drive efficiency and innovation.
• Strong stakeholder management skills, working with senior leaders, operations teams, and IT colleagues.
• Expertise in Agile, Scrum, or Prince2 methodologies for project management.

Problem-Solving & Innovation

• Passion for technology innovation, process automation, and leveraging data to drive business success.
• Ability to identify opportunities for operational improvements using digital and data-driven solutions.
• Strong analytical and problem-solving mindset, remaining at the forefront of digital transformation.

Key Responsibilities

Digital Transformation & Low-Code Development

• Hands On with design, development, and implementation of low-code applications using Microsoft Power Platform (Power Apps, Power Automate, Power BI, Power Virtual Agents).
• Identify and implement automation solutions to improve operational efficiency.
• Drive AI automation strategies, integrating advanced AI models and tools to enhance business processes.
• Oversee API integrations, workflow automation, and system enhancements to streamline business operations.
• Manage third-party vendors and ensure best practices in low-code application development.

Data Engineering & Analytics

• Oversee data engineering processes to build robust ETL/ELT pipelines using Azure Data Factory and Matillion ETL.
• Drive the implementation and management of a Snowflake Data Warehouse, ensuring seamless data storage, processing, and analytics.
• Manage the integration of multiple data sources into a centralised data platform to support reporting and operational decision-making.
• Empower business teams with self-service analytics using QlikSense, ensuring data accessibility and governance.

IT Leadership & Project Management

• Build and lead a team of Data Engineers and Low-Code Developers, fostering a culture of innovation and continuous improvement.
• Oversee technical teams, providing guidance, mentorship, and ensuring adherence to best practices and coding standards.
• Execute the digital transformation roadmap, aligning with operational and IT strategy.
• Lead IT projects using Agile/Waterfall methodologies, ensuring timely delivery, budget control, and high-quality outcomes.
• Work closely with IT Security and Compliance teams to ensure governance, risk management, and regulatory compliance.
• Work closely with existing system vendors Unit4 Agresso, Trapeze DAS, Advanced OpenPeople, Freeway EAM, Giro Hastus to ensure systems are maintained.