Diagnostic Technician

Location: Newbury, Berkshire

Salary: £37,000 - £52,000 OTE + Uncapped Bonus

Hours: Monday to Friday, 8:00am - 5:00pm (30-minute lunch)

About the Role

A leading automotive retailer is seeking an experienced Diagnostic Technician to join its established workshop team in Newbury. This is an excellent opportunity for a highly skilled technician with strong fault-finding abilities to develop their career within a professional dealership environment, offering ongoing training, career progression and uncapped earning potential.

Key Responsibilities

• Carry out routine vehicle servicing and maintenance in accordance with manufacturer standards.
• Diagnose and repair complex mechanical, electrical and electronic vehicle faults.
• Perform detailed vehicle health checks and provide accurate diagnostic reports.
• Conduct air conditioning servicing and repairs.
• Complete MOT-related repairs and general workshop repairs.
• Investigate and rectify vehicle electrical system faults using diagnostic equipment.
• Carry out welding repairs when required.
• Source and order parts required to complete repairs efficiently.
• Liaise with customers when appropriate, providing updates on vehicle repairs and technical findings.
• Maintain accurate workshop documentation and job records.
• Ensure all work is completed in line with health and safety standards.

Requirements

• Relevant automotive qualification such as NVQ Level 3, City & Guilds, BTEC or equivalent.
• Previous experience as a Diagnostic Technician within a dealership or professional workshop environment.
• Strong diagnostic and fault-finding expertise, particularly with electrical systems.
• Experience using manufacturer diagnostic equipment.
• Ability to work effectively both independently and as part of a team.
• Strong organisational skills with the ability to prioritise workloads and meet deadlines.
• Commitment to delivering high-quality workmanship and excellent customer service.
• Full UK driving licence preferred.

Benefits

• Competitive basic salary with uncapped bonus potential.
• Monday to Friday working pattern.
• Ongoing manufacturer and technical training.
• Excellent career progression opportunities.
• 30 days annual leave including bank holidays, with additional entitlement based on length of service.
• Birthday day off.
• Pension scheme and life assurance cover.
• Employee assistance programme.
• Staff discounts on servicing, repairs and parts.
• Referral and customer introduction bonus schemes.
• Tool insurance support (role dependent).