Despatch Supervisor

Overview

Position: Despatch Supervisor

Contract Type: Permanent / full-time (40 hours per week)

Location: Ryton on Dunsmore, Coventry

Shift: Monday - Friday 21.30 start

Salary: £31,283.30 per annum

Why choose DHL eCommerce UK?

Want to work for one of the UK's best workplaces? DHL eCommerce UK has been recognised as a Best Workplace 2024 and achieved Top Employer accreditation for the fourth year running. In addition to competitive pay rates, you will receive a range of benefits including discount vouchers for restaurants, cinemas, retail outlets, healthcare and more, as well as pension, enhanced family leave, childcare discounts, and an employee assistance programme.

About the role

With a strong focus on providing high standards of service to both external and internal customers, responsibilities will include but are not limited to:

• Delivery of essential communications regarding team performance and review via PD board sessions and one-to-one discussions.
• Compliance with new employee inductions and training.
• Compliance with company SOMs and risk assessments.
• Working closely with the Compliance team to deliver the required standard of driver compliance.
• The review, development and delivery of Despatcher training.
• Assignment of general daily duties to the Despatch team to ensure an on-time network to the customer.

The ideal candidate will have

• Transport Manager CPC qualification is preferred.
• Experience and knowledge of Control Room procedures including drivers' hours legislation is an advantage.
• Working knowledge of Microsoft Office.

What about career development?

We take every employee's career seriously and believe in realising their full potential. We have dedicated learning and development programmes that are open to every employee and an open working culture where everyone's voice is heard, so you can shape your future career path at DHL eCommerce UK.

What will you need to do next?

If you meet the requirements for this role and are looking for your next career move, submit your application along with an up-to-date CV.

Our approach to Diversity and Inclusion

As a global company, we see the diversity of our employees as a genuine strength. We will ensure that all resourcing activities are fair, transparent, and consistent across the UK, with respect for age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We are committed to attracting the best possible person for every vacancy irrespective of these factors.