Deskside Support Engineer - ITIL-Driven

A global technology firm is seeking a Deskside Support Engineer based in the City of Edinburgh. The successful candidate will provide deskside support, resolve IT issues, and maintain high service quality within a fast-paced, regulated environment. The ideal applicant will have over three years of experience in desktop support, excellent communication skills, and a readiness to learn new technologies. This role requires collaboration with local and offshore teams, ensuring effective communication and service delivery.