Deputy Store Manager

Join ProCook as Deputy Store Manager, leading the launch of our brand new One Change store in London.

What you'll do

• Support the Store Manager in leading, coaching, and inspiring the team to deliver outstanding customer experiences.
• Drive sales and performance through strong commercial awareness and KPI focus.
• Take ownership of daily floor leadership and operational excellence.
• Oversee stock, merchandising, compliance, and store standards.
• Support team development, engagement, and wellbeing through coaching and 1 to 1s.
• Use performance data to help improve results and decision making.
• Step up to lead the store in the Store Manager's absence.

Requirements

• Minimum 2+ years' experience in a supervisory or deputy management role.
• Mandatory experience in retail or hospitality.
• Strong leadership and people support skills.
• Commercial awareness and confidence using sales data.
• Excellent communication, organisation, and problem solving skills.
• Strong operational understanding and attention to detail.

Schedule

Full-time role requiring 40 hours per week, scheduled on a 5 day out of 7 rota basis. The rota includes one full weekend off, one weekend on, one Saturday off, and one Sunday off within a 4 week cycle.

Training & Onboarding

You'll complete mandatory training that includes two days at our Store Support Centre in Gloucester and 4 to 8 weeks at one of our training stores. Timing and order of the training may vary.

Compensation & Benefits

• Salary up to £35,000 per annum, including Central London weighting supplement.
• Bonus based on sales targets.
• 6.6 weeks of holiday per year, including Bank Holidays.
• Enhanced maternity, paternity, and adoption leave.
• Generous colleague discount (40% + 5 friends & family discount cards of 30%).
• 2 annual paid volunteering days.
• Free 24/7 confidential support through our Employee Assistance Programme.
• Friends and Family Referral Scheme.
• Learning & development opportunities.
• Bike to Work and Electric Car salary sacrifice scheme.

Diversity and Inclusion

We welcome applications from people of all abilities.