Deputy Residential Manager (LMH Oxford Summer Programmes)

Deputy Residential Manager (LMH Oxford Summer Programmes)

Application Deadline: 4 May 2026

Department: Conferences and Events

Employment Type: Fixed Term - Full Time

Location: Oxford

Compensation: £17.38 / hour

Description

About LMH Oxford Summer Programmes LMH is looking to appoint a Deputy Residential Manager to contribute to the practical organisation and running of the College's short academic summer programmes. LMH Oxford Summer Programmes are intensive courses of study for visiting students, consisting of lectures, seminars, and tutorials alongside a social and cultural programme of trips and activities.

Programme Dates:

• Session 1: 28 June - 18 July 2026
• Session 2: 19 July - 8 August 2026
• Session 3: 9 August - 29 August 2026

Once appointed, the Deputy Residential Manager will need to be available for paid training days in late June.

Key Responsibilities

Pastoral & Student Welfare Support

• Support the Residential Manager in ensuring the emotional and physical wellbeing of students is prioritised at all times
• Assist in overseeing and supporting the work of Group Leaders and Residential Advisors in monitoring student welfare
• Respond promptly and sensitively to wellbeing concerns, incidents, or behavioural issues, escalating as appropriate
• Foster an inclusive, safe, and respectful residential environment
• Be approachable, visible, and proactive in engaging with students
• Support emergency response in line with College policy and liaise with senior leadership as required

Staff Support & Coordination

• Deputise for the Residential Manager in their absence, providing continuity of support and coordination across the residential team
• Assist in the day-to-day coordination of Residential Advisors, Group Leaders, and Student Helpers
• Provide hands on guidance and support to the residential team throughout the programme
• Support the organisation of rotas, briefings, and task allocations in collaboration with the Residential Manager and Commercial Operations Manager
• Help maintain the Residential Daily Log, recording the events of the day, hours worked by the team, and any health and safety / risk assessment updates
• Support the coordination of overnight duties, ensuring that a member of the residential team is on call for any issues that arise
• Step in to cover for Residential team member(s) if needed (e.g., during illness or emergency)

Social & Cultural Programme Management Support

• Work closely with the Residential Manager, Commercial Operations Manager, and LMH Summer Programmes Leadership team to support the planning and delivery of student events and trips
• Assist in overseeing staff presence and logistics during on- and off site activities
• Support the delivery of a vibrant, inclusive social programme

Communication & Liaison

• Support communication between residential staff, students, and LMH administrative teams
• Ensure announcements and updates are delivered clearly and in a timely fashion
• Assist in maintaining accurate records of incidents, welfare concerns, and programme updates

Person Specification

Essential

• Experience in a residential, pastoral, or educational context
• Experience supporting student welfare and an understanding of safeguarding responsibilities
• Warm, empathetic approach and excellent listening skills
• Strong interpersonal skills and ability to work effectively within a team
• Well organised with good time management and the ability to multitask
• Calm and reliable under pressure
• Culturally aware and sensitive to the needs of international students
• Comfortable working long and flexible hours, including evenings and weekends
• Right to work in the UK

Desirable

• Ideally pursuing a post-graduate qualification within the University of Oxford, or having just completed an undergraduate degree
• Previous experience in residential life, youth programmes, or safeguarding roles
• Experience working with young adults in high pressure environments (e.g., summer schools, boarding schools, youth programmes)

Terms and Conditions

Hours & Availability

• Working hours are expected to be around 44 hours per week. A flexible attitude is required, as there will be evening and weekend work
• Paid training in late June (dates TBC)

Benefits

• Pay: £17.38 (base salary plus holiday pay)
• Accommodation & Meals: This is a residential role, and onsite accommodation is provided. Meals are provided on duty
• Personal Development: Gain hands on experience in student welfare, events, and international education
• Community: Be part of a supportive, close knit team and diverse student body
• Oxford Experience: Live and work in a historic college environment during a vibrant summer programme

Application Process

To apply, please complete the application form by clicking the 'Apply Now' button. Personal statement and CV are required. Deadline: midday on Monday 4th May 2026

Equal Opportunities

Lady Margaret Hall is committed to equality, diversity, and the wellbeing of all its students and staff. We welcome applications from individuals of all backgrounds and strive to create an inclusive working environment.