Deputy Head Housekeeper

Expect the unexpected

Curious, engaging, witty and effortlessly intuitive: we are a new generation of lifestyle hotel delivering the unexpected in the heart of Mayfair. A stylish, imaginative home for the modern traveller, we redefine what it means to be a London hotel.

A place where city meets country, where past meets present, and where you'll find luxury and character in equal measure. Located on Half Moon Street alongside Piccadilly, The Mayfair Townhouse hosts 172 rooms & suites, The Dandy Bar, private gym and versatile event spaces.

What's in it for you as Deputy Head Housekeeper?

• Up to £45,000 package including tronc
• Cashback healthcare cover
• Career development on your Mayfair journey with recognised training providers
• Employee recognition awards
• 25% discount on all food and beverage
• Meals included on duty
• Your birh
• Wellbeing calendar of events
• Cycle to work / safe bike store
• Season ticket loan support
• Refer a friend incentive
• Team social events, seasonal gifts and much more

About you as Deputy Head Housekeeper

• Previous senior or managerial experience within housekeeping
• Experience in at least 4 or 5 star hotels is desirable
• Cool, calm and collected working in a busy department daily
• Excellent communication details with team, managers and guests
• Demonstrate professional and high standards in all areas of the role

Key responsibilities of the Deputy Head Housekeeper role

• Take ownership of the department in the Executive Housekeeper's absence
• Support with team training, inductions, ongoing development and appraisals of team performance
• Support the Executive Housekeeper with departmental projects aimed at improving operational efficiency, sustainability, guest experience, or cost optimisation
• Complete required administrative duties including system knowledge as per company standards
• Support the Executive Housekeeper with meeting departmental targets
• Hold regular meetings with the team to ensure effective communication
• Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness, maintenance, and presentation standards are consistently achieved

We are looking for passionate people people to join our Dandy team! If this role is of interest to you, then please apply now! We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.