Deputy Director of Spa

ABOUT THE ROLE

The Deputy Director of Spa supports the Director of Spa and shares responsibility for the smooth and efficient operation of the spa division. This role places strong emphasis on team development, guest satisfaction, service quality, and overall profitability.

With an entrepreneurial mindset, the Deputy Director plays a key role in driving the spa's performance. This includes refining operational standards, supporting financial planning and budgeting, growing revenue streams, hosting VIP guests and events, and fostering a positive and supportive team culture. Acting as both the deputy to the Director of Spa and an ambassador for the hotel, the role ensures exceptional five-star guest experiences in line with Corinthia London brand standards. It also ensures consistent service delivery, achievement of commercial targets, and full compliance with all statutory and operational requirements.

ABOUT YOU

• Luxury spa management experience, preferably in large spa operations with multiple spa brands.
• Proven leadership skills in managing a high-performing team in a luxury hospitality environment.
• Strong background in financial management, operations, and guest services within a spa setting.
• Strong organisational skills with the ability to multitask in a fast-paced environment.
• Strong communication and interpersonal skills
• A strong desire to learn and develop a career within luxury hospitality
• Good level of written and spoken English
• Flexibility to work varied hours
• Takes pride in own professional grooming
• Ability and resilience to work under pressure and in a fast-paced environment
• Pride and attention to detail in your work
• Confidence & professionalism when interacting with high profile guests
• A background in luxury hospitality or a related field.

OUR PROMISE TO YOU

We understand what is important to our colleagues and our benefits offering was tailored with this in mind.

• Highly competitive salary
• 29 days paid holidays per annum (inc. bank/public holidays)
• Complimentary dry cleaning of uniform
• Complimentary meals on duty
• Extensive recognition programs and length of service awards
• Enhanced pension entitlement
• Season ticket loan

Our focus is supporting your health and wellbeing and giving you more time with your family and friends by offering:

• Enhanced sick pay
• Private medical
• Eye test vouchers
• Access to Employee health and wellbeing programme
• Mental health and wellbeing workshops
• Discounted Salon, Spa, Food and Beverage and accommodation rates
• Discounted gym membership
• Discounts across our portfolio of international hotels

We will invest in you the same way you do it with us and provide you with access to:

• Learning & Development programmes
• Apprenticeship scheme
• Complimentary English classes
• Corinthia inspired gifts for special occasions
• Enhanced maternity and paternity pay
• Colleague social events

ELIGIBILITY

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK, or be able to acquire such eligibility. Documented evidence of eligibility will be required from candidates as part of the recruitment process.