Deputy Charity Shop Manager - Blackwood

Location: Blackwood Salary: £14,285.70 Hours: 22.5 per week over 3 days between Monday & Saturday. Contract: Permanent

We looking for a proactive, friendly and organised Deputy Charity Shop Manager to support the running of our Blackwood shop. You'll help create a welcoming, vibrant retail space that drives income, builds community and supports the vital rescue and rehabilitation of dogs who deserve a second chance.

What you'll be doing

As our Deputy Manager, you will:

Support the Manager with the day-to-day running of the Blackwood shop.

Provide hands on leadership to volunteers, helping them feel confident, motivated and valued.

Deliver excellent customer service, ensuring every visitor receives a warm welcome.

Assist with stock processing, pricing, rotation and merchandising to maximise sales.

Help ensure the shop is clean, safe and compliant with all Hope Rescue procedures.

Take responsibility for opening/closing the shop and supervising shifts when the Manager is off site.

Support accurate cash handling, daily banking and administrative tasks.

Build strong local relationships to encourage donations, footfall and community engagement.

What we're looking for

You'll thrive in this role if you are:

Experienced in retail (charity retail experience is a bonus but not essential).

A natural people person who enjoys leading and supporting volunteers.

Positive, reliable and able to take initiative when needed.

Organised, adaptable and confident managing busy periods.

Comfortable using tills/EPOS and basic IT systems.

Passionate about charity work and aligned with Hope Rescue's mission to save dogs in need.

Why join Hope Rescue?

Be part of a warm, supportive and mission driven team.

See the direct impact your work has on improving the lives of dogs.

Enjoy opportunities for growth, training and development.

You'll help create a welcoming community space that customers love coming back to.

To apply please upload your CV and Cover Letter to our vacancy page. (Note you can upload multiple documents before submitting your application)

We plan to hold interviews for this position in early January 2026.

View the businesses that partner with us at Hope Rescue. Helping us be there for the dogs who need us most.

Explore the volunteering opportunities with Hope Rescue. Help make a difference for the dogs in our care.

We take dogs irrespective of their breed, age or condition and with your help, we can continue to help more dogs in need.