Depot Manager - Leeds

PQS was formed in 2007, and with several decades of experience across our team, we're the UK's largest independently owned company delivering technical services and solutions to the construction industry.Independently-owned company delivering technical services and solutions to the construction industry.

Our success is simple:

Partnerships.

We work with our industry's market leader, they trust us as their largest authorised distributor and service partner in the UK and as technology evolves so do we.

Quality.

It's at the heart of our business and shines through in everything we do.

Service.

It's what motivates us and continues to drive us forward as a business. By listening to our customers and putting their objectives at the forefront, we deliver solutions which meet their needs. PQS has grown over the years from a small two-man operation to a national company with seven trade depots across Leeds, Hull, Derby, Milton Keynes, Thetford, Glasgow and the North East, amended in consultation with the post holder to meet the changing needs of the organisation.

Reporting to the Regional Operations Manager, you will have full responsibility for depot performance, overseeing Hire & Sales, Service, Logistics, and Warehouse teams. This is a hands on leadership role with real autonomy and influence. You will be responsible for the day to day running of the depot, ensuring high standards of customer service, operational efficiency, and team performance.

• Ensure customer enquiries are handled promptly and professionally (counter, phone, and email)
• Oversee customer contracts and ensure systems are accurate and up to date
• Ensure depot procedures, policies, and systems are followed consistently
• Drive strong communication between sales, logistics, accounts, and procurement teams
• Ensure efficient driver routing and daily planning
• Maintain company vans and fleet standards
• Ensure staff are trained, compliant, and professionally presented
• Lead, motivate, and manage depot teams day to day
• Manage holidays, uniforms, and staffing levels
• Ensure the depot is fully operational during business hours
• Take a hands on approach when required to support customers and business objectives
• Produce reports in line with company requirements

Key Results/Objectives

• Achieve agreed performance targets.
• Deliver projects within agreed timelines and budgets.
• Maintain service standards and quality benchmarks.
• Contribute to team and organisational objectives.
• Meet compliance and regulatory requirements.

Experience and Qualifications

• Proven leadership or depot/branch management experience
• Strong decision making and problem solving skills
• Excellent communication and people management ability
• Good IT and system literacy
• Solid industry knowledge (hire, plant, tools, or similar sectors preferred)
• Strong numeracy and organisational skills
• Flexible, proactive, and hands on work ethic

Health and Safety

• Lead by example in promoting safe working practices and behaviours.
• Ensure health and safety is treated as a core operational priority within the depot.
• Communicate safety expectations clearly to all staff, contractors, and visitors.
• Encourage reporting of hazards, near misses, unsafe acts, and incidents.
• Ensure compliance with all relevant health and safety legislation, regulations, and company procedures.

GDPR

• Responsibility to comply with data protection legislation.
• Confidential handling of sensitive information.

Diversity, Equality and Inclusion

We treat all employees, customers, and partners with fairness, dignity, and respect, regardless of background, identity, or experience. We are dedicated to providing equal opportunities, removing barriers, and creating an environment where everyone feels supported and able to contribute fully.

This job description outlines the main duties of the role. It is not exhaustive and may be amended in consultation with the post holder to meet the changing needs of the organisation.