Departmental Administrator / Secretary B4

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role:

We are delighted to offer an exciting opportunity for a highly motivated Departmental Administrator / Secretary to join our dynamic Nuclear Medicine team within NHS Greater Glasgow & Clyde. Based at the Queen Elizabeth University Hospital, you will play a vital role supporting a busy, forward-thinking service delivering over 10,000 patient procedures each year. Working across a multidisciplinary team, you will be central to ensuring the smooth and efficient running of administrative and secretarial functions. This role offers the chance to contribute to a specialist clinical environment that supports patient care, innovation and training. NHSGGC is one of the largest NHS organisations in the UK, offering excellent development opportunities, a supportive working culture and the chance to make a genuine impact on patient services. If you are organised, proactive and thrive in a fast-paced healthcare setting, we would love to hear from you.

Duration, Location, and Working Pattern:

Full-time, Permanent

Base Location: Queen Elizabeth University Hospital

Shift Pattern: Monday to Friday

Key responsibilities:

• Provide a high-quality, efficient secretarial and administrative service to the multidisciplinary Nuclear Medicine team
• Act as a key point of contact, managing telephone, email and face-to-face enquiries from staff, patients and stakeholders
• Coordinate and manage patient appointment scheduling, referrals and waiting lists using clinical systems
• Maintain and develop effective filing systems, databases and records, ensuring accuracy, confidentiality and compliance
• Supervise and support administrative and clerical staff, including training and day-to-day guidance
• Organise meetings, prepare agendas, take minutes and support diary management for senior staff
• Coordinate departmental teaching, training activities, and support regulatory and compliance administration tasks

Knowledge, training, qualifications and/or experience required to do the job:

• SVQ NVQ Level 3 or HNC in Business Administration or equivalent qualification with relevant experience
• Proficient in Microsoft Office and a range of IT systems with strong keyboard and data management skills
• Excellent organisational skills with the ability to prioritise workload and meet deadlines in a busy environment
• Strong communication and interpersonal skills with the ability to engage effectively with staff, patients and the public
• Experience in preparing documents, reports and meeting minutes to a high standard
• Ability to work independently using initiative while maintaining confidentiality, diplomacy and professionalism
• Previous experience within a healthcare environment and/or supervisory experience would be advantageous

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

Ross Williamson () / Caitlin Reilly () - Lead Technologist -

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This post may close early due to the volume of responses. Please submit your application form as soon as possible.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as "various", we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.