Department Supervisor

Department Supervisor Hounslow

Salary: DOE

Hours: Full time, Alternate weekends

Are you an established supervisor looking for an opportunity within a business that has the potential for growth and progression? The business we're working with is a highly-regarded garden centre group, and they're looking for a motivated department supervisor to support the running of their seasonal & outdoor furniture department in one of their larger sites. This is a role that provides creativity, autonomy, and the chance to leave your mark on an thriving department!

About the business

As a leading garden retail group, our client operates a network of well-established garden centres, creating opportunities for career development and progression. They are committed to the customer experience and providing quality products, supported by a strong and knowledgeable team to help customers with every stage of their gardening journey.

About the role

As a department supervisor, you will support the team by taking responsibility for the day-to-day management and performance of the department. You'll help lead, develop, and motivate your team, while ensuring the seasonal department runs smoothly and to a high standard. You'll think ahead to prep and plan for the next season, while making sure customer service and sales standards are high.

Key responsibilities

• Supporting in leading and developing the team to deliver excellent service and great results
• Seasonal planning and merchandising
• Delivering sales targets and meeting KPI's
• Supporting the wider team day-to-day
• Providing advice to customers and setting high service standards
• Maintaining standards through creative and attractive merchandising, stock presentation, and promotional execution

The ideal candidate

• Supervisory experience in a similar retail environment
• Hands-on and a proactive attitude
• A passion for customer service
• Product knowledge of seasonal products, including Christmas and outdoor furniture is desired