Department Manager - Cardiff

This is a permanent position offering 39 hours per week. The position is based in the H&M Cardiff store.

Our Leaders have the ambition to make our people and business grow. As a Department Manager, you are responsible for overseeing a department to support the sales and profit of the store, and along with your team, deliver a customer-first experience.

Key responsibilities:

• You lead with a vision to secure the best experience for all our colleagues and customers.
• You evaluate your team's performance, provide regular feedback, and support their development and training.
• You analyse and follow up on sales & profit KPI's for your department.
• You ensure health & safety, legal, and security are in accordance with H&M standards and local laws to always secure the safety of employees and customers.

We are looking for people who have:

• Management experience in a customer-facing environment.
• Previous experience of leading and managing teams.
• A passion for profitability and people.
• Availability 7 days a week, fully flexible, including weekends.

We offer all our employees at H&M Group attractive benefits with extensive development opportunities worldwide. All employees receive a staff discount card, usable on all H&M Group brands in stores and online, including H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. In addition, all employees are included in our H&M Incentive Program - HIP. More information about the program can be found here .

In addition to global benefits, our local markets offer various competitive perks and benefits, which may differ by employment type and country.

Inclusion & Diversity

H&M is part of H&M Group. We are committed to creating inclusive, diverse, and equitable workplaces. Our teams should reflect a variety of backgrounds, experiences, and ideas. A diverse workforce positively impacts our ability to address challenges and serve our customers worldwide. All diversity dimensions are considered in our recruitment process.

We aim for a fair and unbiased process and kindly ask applicants not to attach a cover letter, as they may contain information that could trigger unintentional biases.

Company Description

H&M Group encompasses brands such as H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. Our people are key to our growth and sustainability efforts. Join us to re-imagine fashion and reshape our industry. Learn more about us here .

H&M offers the latest styles, designer collaborations, and wardrobe essentials at affordable prices, committed to sustainable fashion. Learn more here .