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Denim Advisor Full-Time Liffey Valley - FIND THE PERFECT FIT WITH US!

Posted 2 days 11 hours ago by Salsa Jeans

Permanent

Full Time

Other

Dublin, Ireland

Job Description

MISSION OF THE ROLE

Ensure that every customer feels unique and valued, delivering excellent service and distinctive in-store experience;
Build strong, empathetic relationships with customers, fostering trust and long-term loyalty;
Drive and grow sales in order to achieve commercial objectives, fully aligned with the brand's values and standards within the Irish retail market.

RESPONSIBILITIES

Inspire and convey our service values, hospitality mindset, storytelling and the Perfect Fit, creating a genuine, welcoming and authentic connection with every customer;
Promote personalized experiences, transforming each interaction into a meaningful exchange where the brand's story and each customer's individuality naturally come together, through;
The art of warmly welcoming the customer;
Guiding and accompanying the customers throughout their in-store journey;
Demonstrating strong technical knowledge of denim products (fabric types, washes, fits, finishes, sustainability, etc.);
Staying constantly up to date with new collections, trends and innovations in the jeanswear segment;
Advising on the most suitable fits so the customer feels confident, secure and certain they have found their Perfect Fit - the ideal balance between Fit&Feel;
Protect and enhance the brand image through correct visual merchandising practices, keeping the store organised and inspiring, like a stage that tells our story through every detail;
Ensure the correct execution of stockroom and store processes that impact stock management, contributing to a smooth and efficient customer experience;
Actively contribute to the achievement of individual and store sales targets;
Apply social influence techniques naturally and effectively to support cross selling and up selling.

PROFILE

Previous experience in customer service within the fashion retail sector (preferred);
Strong communication skills with a natural ability to build empathy and rapport with customers;
Proactivity, dynamism and strong initiative;
Strong team spirit, flexibility and availability;
Passion for fashion and a strong interest in denim and jeanswear;
Awareness of fashion trends and strong aesthetic sensitivity;
Fluency in English; additional languages are an advantage