Delivery Team Lead (internal)

Manchester, United Kingdom Posted on 07/10/2026

ProofID is an identity security partner, integrator and service provider. Provenidentity specialists, ProofID is committed to delivering pain-free, secure andseamless digital user experiences however complex the project.

ProofID's highly skilled team has been awarded the highest technical accreditations by Ping Identity, earning Global Delivery Partner of the Year Award for 5 consecutive years.

Delivery Team Lead

The role is an add on to existing roles and responsibilities, and comprises of team line management, joining the EMEA Delivery Leadership team and helping to maintain and improve the department in all aspects including performance, standards, expectations and culture.

Key responsibilities

• Lead 1-to-1's, reviews and PDPs; coach and develop team members and contribute to succession planning.
• Responsibility for achieving personal and team KPIs as defined and agreed with line manager.
• Participate in EMEA Delivery Leadership meetings and help define and drive the direction, standards and culture of the department.
• Participate in initiatives such as the Delivery Department's Development Centre of Excellence, setting the standards for ProofID's development.
• Lead a team of consultants and engineers, assisting with allocating work and scheduling across concurrent delivery workstreams.
• Ensure adherence to ProofID's delivery methodology and quality standards across all projects led by the team.
• Identify talented individuals for further development, including opportunities elsewhere in the business.
• Encourage open communication within the team, championing ideas for more effective ways of working.
• Contribute to resource and capacity planning for the delivery function and cascade business objectives to the team.

Qualifications

• Proven experience delivering technology projects, ideally within IAM or a related enterprise IT / security discipline, with strong planning, budgeting and risk management skills.
• Technical background and logical thinker, equally comfortable engaging with technical staff and executives.
• Degree level in a relevant discipline or equivalent experience.
• Proven track record leading and developing a delivery or project team, with strong customer relationship management.
• Sets direction and makes decisions with high autonomy on complex, ambiguous work, involving stakeholders and challenging peers and senior colleagues where needed.
• Strong influencing, communication and relationship-building skills, with the judgement to surface unstated issues and frame them in a wider business context.
• Adapts quickly to changing priorities, learns from feedback, and helps others navigate uncertainty and stay composed under pressure.
• Organised and structured, able to manage concurrent client workstreams and competing deadlines in consultation with the team.

Our Values

We do great work We value our customers We support our colleagues We are curious

ProofID is an equal opportunity employer. We do not discriminate based on sex, gender identity, ethnicity, religion, sexual orientation, neurodiversity, disability or any other protected basis because we believe the best and brightest come from all walks of life. We aspire to foster a community in which diversity is valued in both our employees and our ideas.