Delivery Manager

AtSPDTechnology, webring together ateam oflike-minded people who are driven bythe desire tobring value through their work, united intheir commitment tohigh performance and delivering custom, cutting-edge tech solutions that drive clients' growth. Weempower our people with aculture ofexcellence, and enable them with the opportunity touphold their accountability tocontribute oneach level. Wevalue humanity and collaboration, encourage professional and personal growth, and foster asupportive and flexible work environment where everyone's contribution iswelcomed.

Weare looking for aDelivery Managertojoinus aspart ofour team.

About the role

Weare looking for anexperienced and client-focused Delivery Manager totake ownership ofthe successful end-to-end delivery ofsoftware development projects for adedicated portfolio ofclients. You will bethe primary point ofcontact for our clients, acting asatrusted partner and ensuring their business objectives are met through our technical solutions.

The Delivery Manager isresponsible for leading cross-functional project teams, managing project scope and budget, proactively mitigating risks, and guaranteeing the high quality and profitability ofevery engagement. You are the critical link between our clients and our development teams, ensuring seamless communication and exceptional results.

As a qualified expert, You will

• Client Relationship Management.

Act asthe primary point ofcontact and trusted advisor for aportfolio ofclients, building strong, long-term relationships. Lead client-facing communications, including regular status meetings, steering committee presentations, and strategic business reviews. Manage client expectations regarding scope, timeline, and budget, ensuring alignment and transparency atall times. Serve asthe first point ofescalation for client issues, working toresolve them swiftly and effectively.

• Project Delivery & Execution.

Manage the entire project lifecycle from initiation and planning through toexecution, monitoring, and closure, adhering tothe company's PMO framework. Diligently track project progress against key milestones, scope, and budget, providing accurate status reports toall stakeholders. Oversee the change management process, ensuring that any changes toscope are properly documented, estimated, and approved via Change Orders.

• Team Leadership & Coordination.

Lead, motivate, and support dedicated project teams, fostering acollaborative and high-performance environment. Identify and remove impediments for the development team toensure smooth and predictable delivery.

• Financial & Commercial Management.

Monitor project health and profitability, tracking budget burndown, resource utilization, and project margins. Contribute tothe pre-sales process byassisting with scoping, estimation, and the creation ofStatements ofWork (SOWs) for new and existing clients. Ensure timely and accurate client invoicing incollaboration with the finance department.

• Risk & Quality Management.

Proactively identify, assess, and document project risks, and develop effective mitigation strategies.

We're looking for you if you have

• Minimum 5 years of experience in managing software development projects.
• Experience in a client-facing role within an IT outsourcing is essential.
• Strong practical experience with Agile methodologies and a deep understanding of the Software Development Lifecycle (SDLC)
• Excellent stakeholder management and communication skills, with a natural ability to build rapport with clients.
• Strong negotiation and problem-solving skills
• Exceptional written and verbal communication skills in English.

What's in it for You

Reveal great tech solutions

Join the team ofexperts who create custom, cutting-edge tech solutions for world-renowned businesses, fueling clients growth. Unleash your potential, tackle new challenges, and bepart ofateam that values your skills and contributions. Focus onlong-term impact and building tailored, long-lasting partnerships with our clients.

Experience anagile and flexible working environment

Work fully remote around the globe, orinahybrid work model from our office hubs which are equipped with everything needed for comfortable work. Enjoy aflexible working schedule and create work and rest balance for yourself. Empower yourself with astable workload and astable income, focusing onlasting cooperation and high-performance culture.

Embrace the opportunity for personal and professional growth

Take advantage ofperformance review and career path. Elevate your skills with mentorship program, personal development plan, and individual learnings through the corporate library, public speaking support, and more.

Feel cared about

Beamong like-minded people and feel supported with collaboration, open communication and mutual respect. Join company-wide tech and cultural events, and contribute tomeaningful CSR initiatives that resonate with your values

Interview steps

1. Pre-screen with the recruiter.
2. Technical interview.
3. Interview with the manager.