Delivery Manager - UK IT & Managed Services (Onsite/Offshore)

Blackapple Solutions Ltd in London seeks a Delivery Manager to lead managed services delivery, covering AMS or IM streams for clients, and to ensure SLA performance. You will manage multiple service lines in a matrix organization and drive service excellence for a global client base.

The role requires strong communication skills, deep knowledge of onsite/offshore delivery models, and prior experience with Managed Services contracts. Travel to India may be required up to 10-15% of the time.