Delivery Lead

About the role

We have a number of exciting opportunities for Agile Delivery Leads to join the John Lewis Partnership.

You will be working within one of our Agile delivery teams in one of our Partnership technology teams, where we continue to make significant investment in developing our technology capabilities, skills and underpinning technologies. We have a strong in-house engineering capability which has been at the heart of our move onto a cloud-hosted micro-service orientated platform to exceed our customer expectations and deliver to our Partnership Plan. Alongside Product Managers, you will lead engineering teams and be instrumental in taking products from their conception through to implementation, utilising your passion for the delivery and operability of technology. You will have an excellent understanding of agile frameworks and how to define and deliver solutions interactively and collaboratively in order to achieve business outcomes and value.

At a glance

• Hybrid Working - This is a hybrid working role, therefore your time will primarily be split between working from home (in the UK) and London / Bracknell Head Office.
• There is no fixed rule, but to collaborate with the team and attend important meetings in person, it is anticipated that you will need to be in the office or visiting other locations occasionally, as required. There will also be a need to visit other locations occasionally, as required.
• Expected Salary - £59,500 - £80,000 (depending upon experience)
• Contract type - Permanent (multiple vacancies).

Key Responsibilities

• As an experienced Delivery Lead, you will be confident and resilient and thrive in a high paced environment, with a focus on quality, ensuring the delivery aligns with the needs of the business, whilst also being supportable and maintainable.
• Driving our product delivery through working closely with Product, Engineering and Architecture to release value as early as possible.
• Work collaboratively with the teams to release software to Production in a regular and controlled manner, ensuring it is monitored, and helping the team plan for issues which may arise from changes to the software.
• Have a curiosity and understanding of the technology stacks the team are developing in order to add value to decision making in the team.
• Facilitate agile events and champion agile best practice, coaching and mentoring the team utilising key metrics to provide predictability and high performing teams.
• Quickly surface challenges, working with the team to resolve impediments so that they can focus on delivering value iteratively.

Essential Skills / Experience you'll need:

• Significant recent experience in Delivery Leadership in a DevOps environment
• Experience leading teams using Scrum, Kanban, Lean and DevOps frameworks.
• Understanding of the use of FLOW/DORA metrics to drive service performance and drive team efficiency
• Experience embedding / transforming team ways of working and building a collaborative culture
• Demonstrable experience in operating in an environment using SaaS, cloud and microservice technologies
• Experience within IT in a retail setting or other complimentary industry.

Additional Information

• The application form consists of a CV upload, followed by application questions. Please note the information about application and hiring process will be provided separately.
• Once you've submitted an application the next steps of the process, if successful, will include an initial screening interview and a formal interview.

The partnership

We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us.

We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note:

It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.

We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.