Deli Manager/Chargehand

Main purpose

Ensure the Deli Department operates efficiently and effectively at all times and provides our customers with excellent quality products and services.

Qualifications

• 2 years experience in a Supervisor/Manager role is desirable
• 1 year experience in a role with in-depth experience in fresh food is desirable
• Experience in successfully achieving sales targets and KPIs
• Experience in gross profit and margins is essential
• Fully trained in HACCP and food safety, and has experience meeting the HACCP and food safety requirements
• Experience in ordering for deli departments and managing waste within a fresh food department
• Good knowledge of Microsoft Office (Excel, Word)
• Numerical skills
• Ability to roster and adhere to budgets
• Have a true passion for the food industry and be creative and innovative with the fresh offering
• Customer focused manager who can build a quality and loyal customer base
• Ability to inspire, lead and motivate employees through support and development

Responsibilities

• Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative
• Prepare the presentation and layout of the deli serve over
• Drive sales and margin across all key areas of the deli
• Responsible for KPIs such as sales, margin, waste management, pricing and promotional displays
• Implement planograms correctly
• Minimise waste and shrink in the department
• Bring new ideas to the department on fresh food innovation through regular research and benchmarking against competitors
• Demonstrate passion for quality food by sharing knowledge, recipes and personal recommendations with shoppers
• Train all new employees to the deli
• Deal with all customer queries efficiently, professionally and consistently with store policy
• Engage with new initiatives and embrace new ways of working