Defib Support Officer (Charity)

An exciting opportunity has arisen within the North West Ambulance Service NHS Trust (NWAS) for two Community Defibrillator Support Officers (9-month secondments) to join the Trust's Community Resuscitation Team.

The post holders will work within the Trust's priority "hotspot" areas to engage with local community groups and relevant partner agencies, ensuring effective defibrillator coverage and helping to improve community resilience in responding to out-of-hospital cardiac arrests.

Main duties of the job

A significant part of the role involves reviewing defibrillator coverage and working closely with Defib Guardians to ensure that devices are maintained in an emergency-ready state. The post holders will also support the timely repatriation and readiness of defibrillators that have been deployed or used.

These posts are funded by NHS Charities Together, in partnership with the North West Ambulance Charity and the North West Ambulance Service.

We are looking for enthusiastic and experienced individuals who are natural team players with strong communication, interpersonal, and administrative skills. There may be occasional requirements to work evenings and weekends to support the smooth running of the team.

About us

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life saving care to patients in the community and take people to hospital or a place of care if needed. We also provide non emergency patient transport services for those patients who require non emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non emergency medical help fast, and is available 24 hours a day, 365 days a year.

Job responsibilities

Please ensure that you have read and understood the job description and person specification before applying.

Person Specification

• Evidence of continuous personal, professional and academic development
• Ability to manage own workload, prioritising tasks accordingly, and working to deadlines to ensure the timely delivery of research objectives
• Ability to communicate clearly and effectively with colleagues and patients; ability to influence and engage with staff and communities
• Attention to detail and accuracy in data collection
• Proven effectiveness working as part of a multidisciplinary team
• Ability to communicate clearly and effectively with clinical colleagues and patients; ability to influence and engage with staff and research participants

Qualification and Knowledge

• Maths and English GCSE or equivariantly at grade 4 or above
• Understand defibrillators and the effectiveness of community resuscitation
• Computer literate with experience of Microsoft Office packages (including word, excel and PowerPoint)

Experience

• Experience in supporting and delivering evidence based best practice
• Experience of providing patient/staff education
• Understanding of the British Heart Foundation (BHF) "The Circuit" and the relationship between ambulance service deployment and the database itself

Values and Behaviours

• Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.