Defence IT Service Desk Leader

Babcock Mission Critical Services España SA. is seeking a Service Desk Manager based in Bristol to lead a high-performing team delivering critical IT services for defence operations. This role involves managing support team performance, ensuring excellent service delivery, and maintaining strong customer relationships.

The ideal candidate will have experience in high-volume IT service environments, a degree in IT, and ITIL v4 certification. Excellent analytical skills, communication, and the ability to work under pressure are essential. Full-time position at Babcock Technology Centre.