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Debt Adviser
Posted 13 hours 16 minutes ago by Citizens Advice Ltd
Apply before 11.59pm on 29 October 2026.
Interviews will take place on 4 November 2026.
About the rolePost 2 - 37 hours per week
Salary FTE £32,652 - £34,837 (pro-rata for part time post)
Closing Date Thursday 29th October
We are looking for two motivated and committed individuals to join our Debt Advice Team here at Citizens Advice Wakefield District. Our service is busy and client focused. As a team we have a track record in providing high-quality advice and excel against our contractual performance.
As a Debt Adviser you will deliver high quality, FCA regulated advice and casework over the phone, in person, via webchat and email for a wide range of clients, using strong communication and interpersonal skills to support individuals in vulnerable situations. This will include advising clients on dealing with their priority and non-priority debt, debt solutions, budgeting and maximising income. You will also liaise and negotiate with a range of third parties to manage varied issues and empower clients to find a way forward.
If you are accredited in Money Advice to casework level (or nearing completion of accreditation to this level) or above; have a commitment to continuous professional development with a minimum of 1 years recent experience in debt advice delivery we would like to hear from you.
CV's not accepted.
We're Disability ConfidentDisability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.
Citizens Advice Ltd
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