Debt Advice Team Lead - Driving Financial Resilience

Citizens Advice BANES is seeking a Money Advice Manager to lead a team of advisers helping people facing money worries. You will provide line management, guidance, and technical support, overseeing complex debt cases and ensuring compliance with standards.

The role focuses on improving outcomes for clients and supporting staff development. You will build relationships with funders and partner organisations while maintaining high service quality and client-centered outcomes in a changing funding