Day concierge

Our Client is looking for an experience Concierge based in Sheffield

Hours : Mon-Thurs - Fri 1-hour unpaid break

Salary : 30,420.00pa

Provide a professional front-of-house service, delivering excellent customer service while ensuring the safe, secure, and efficient day-to-day operation of the reception, communal areas, and leisure facilities. Carry out routine safety, compliance, maintenance, and administrative duties to support the smooth running of the development.

Resident & Reception Services

• Welcome residents and visitors in a professional manner.
• Handle enquiries, parcels, and resident requests, escalating issues when required.
• Maintain reception, lobby, and communal areas to a high standard.
• Manage key control and resident information in line with GDPR.

Building & Site Management

• Conduct daily inspections of communal areas and report defects or health & safety concerns.
• Support cleaners, caretakers, and contractors as needed.
• Carry out minor maintenance and caretaker duties, including bin management, litter picking, grit spreading, and paint touch-ups.

Leisure Facilities

• Complete daily pool and gym checks, including water testing, safety inspections, and cleanliness.
• Ensure pool rules and health & safety procedures are followed.
• Maintain records of inspections, incidents, and compliance checks.

Security & Administration

• Monitor CCTV, supervise contractor access, and report suspicious activity.
• Complete daily logs, maintenance reports, incident reports, and shift handovers.
• Follow emergency procedures and complete all required training and compliance requirements.

• Excellent customer service and communication skills.
• Good organisation and time management.
• Able to work independently and remain calm under pressure.
• IT literate (email, MS Office, digital logs).
• Professional appearance and high standards of personal presentation.

Desirable

• Experience in residential, concierge, or leisure environments.
• SIA licence.
• First Aid qualification.
• Knowledge of pool water testing or COSHH procedures.