Datacenter Analyst

Data Centre Analyst

Industry: Information Technology

Contract Type: Permanent

Summary:

We are seeking a dedicated Data Centre Analyst to join our team at a Managed Service Provider, working on-site at our Data Centre in Slough. This role is ideally suited for individuals with 1-2 years of experience in Technical Support who are looking to transition into a Data Centre position. As a Data Centre Analyst, you will be responsible for providing technical support, as well as engaging in tasks such as racking and stacking of equipment. The position includes a shift rota of nights and days, offering a salary of £26,000 plus a 33% shift allowance.

Skills:

• Technical support expertise
• Experience in data centre operations
• Proficiency in racking and stacking equipment
• Strong customer service skills
• Effective communication skills, both verbal and written
• Problem-solving abilities
• Organisational skills
• Time management skills
• Ability to work independently and as part of a team
• Basic understanding of network setups

Software/Tools:

• Microsoft Office Suite
• Ticketing Systems (e.g., Remedy)
• Basic networking tools

Certifications & Standards:

• ITIL Foundation (preferred)