Data Scientist

Summary

We are seeking a talented Data Scientist to design, develop, and deploy machine learning (ML) and artificial intelligence (AI) solutions which deliver our Loyalty transformation programme. Being creative, curious and proactive, you will be an integral part of our data science team and help drive huge value to the business.

You will play a key role in driving our ambition to create a best-in class data science team, environment, and culture. We are looking for people to join our community of data experts to drive this transformation, build a modern digital ecosystem using exciting technologies and do the best work of their careers in an open and collaborative environment.

Who you are

• A talented Data Scientist, able to research, build and maintain production ML/AI solutions at scale impacting millions of customers every day
• Technically skilled in a wide range of ML/AI methods, with experience translating models and algorithms into real-world solutions which delight customers and hit business goals
• You have a pragmatic and commercial mindset, ready and willing to consider the full range of technical options available from simple to complex, depending on what's most appropriate and what will deliver value most effectively
• Curious and innovative, keeping pace with new ML/AI advancements and applying them to unlock new ways of serving customers.
• An excellent communicator who can make complex concepts simple, building trust and influence with both technical and commercial partners.

What you will do

• Deliver scalable ML/AI solutions end-to-end that step-change how we understand, reward and engage with customers through our Loyalty programme.
• Employ a test-and-learn, experimental strategy and mindset to drive impactful improvements to customer and business KPIs.
• Work collaboratively and cross-functionally with PMs, Data & ML-ops Engineers to embed well-engineered and maintainable solutions seamlessly into the customer experience.
• Drive innovation, helping transform how Data Science creates value for our customers and our business.
• Contribute to the growth and culture of the wider Data Science community through open knowledge sharing and discussion

What's in it for you

Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.

• After completing your probationary period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
• Competitive holiday entitlement with the potential to buy extra holiday days!
• Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
• A generous Defined Contribution Pension Scheme and Life Assurance.
• A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
• Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
• Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
• Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
• A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.

Everyone's welcome

We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.