Data Operations Lead, Shell Energy

Job Overview

As the Data Operations Lead, you will ensure robust, reliable, and responsive data operations across Shell Energy Trading, acting as the operational backbone for all data flows and user support.

Key Responsibilities

• Run and monitor intraday and end of day (EOD) data pipelines across trading systems.
• Ensure timely and accurate data delivery to support trading, risk, and analytics functions.
• Define and manage SLAs for data availability, quality, and performance; track and report operational metrics to stakeholders.
• Implement robust reliability practices for critical data services, lead incident response and root cause analysis for data related issues.
• Manage change requests and ensure controlled deployments.
• Execute disaster recovery (DR) and failover plans for critical data services to ensure business continuity.
• Act as the single point of contact (DPM) for new data requests and support queries from business users.
• Identify opportunities to enhance pipeline efficiency, reliability, and automation; collaborate with Data Engineering and IDT teams to implement improvements.

Qualifications

• Strong background in data operations within trading or financial services environments.
• Hands on experience with data pipelines, scheduling tools, and monitoring systems.
• Familiarity with incident management, change control, and disaster recovery processes.
• Excellent stakeholder management and communication skills.
• Ability to work under pressure and deliver in time sensitive environments.
• Knowledge of energy trading systems and data flows is highly desirable.

Benefits and Opportunities

• Competitive starting salary and annual performance-related salary increase.
• Flexible working options.
• Paid parental leave, including for non birthing parents.
• Access to a wide range of training and development programmes.
• Opportunity to grow in an environment that encourages honesty, integrity, and respect.
• Work at the forefront of technology, trends, and practices within the energy transition.

EEO and Accessibility Statement

Shell is an Equal Opportunity Employer. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.

Shell is committed to attracting a broader and more diverse pool of candidates and to providing an inclusive, psychologically safe and accessible environment for people with disabilities. If you require any accommodations or accessibility adjustments during the application or interview process, please let us know.