Data Lead

About the role

As Data Lead, you will facilitate the collection, management, integrity, security and reporting of our programme delivery, quality assurance and evaluation data, supporting the work of the Data and Insights Manager and Head of Impact and Quality. In this role, you will primarily work with our CRM system, Salesforce, alongside other data systems such as Microsoft Excel, PowerBI and FormAssembly.

Deadline: Sunday, 7th September 2025
Interviews: w/c 15th September 2025
Start date: Monday 20th October 2025
Place of work: Flexible/hybrid. The candidate can be based anywhere in England. Our London office address is: 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH

Main responsibilities

• Lead on data capture of key data points from partner schools, ensuring high quality throughout, efficient processes, and complete data. For example, collection of pupil data, SATs and GCSE results.
  
• Be responsible for promoting high standards of data integrity across the organisation. This includes supporting staff to develop in their use of data, undertaking regular data integrity activities, and developing solutions to improve data integrity issues at the source.
  
• Work with the Data and Insights Manager on the administration, maintenance and development of our Salesforce CRM system.
  
• Support the design, delivery and maintenance of a range of custom reports (in Salesforce or other software), to facilitate external stakeholder reporting and a range of internal project work across departments.
  
• With the Data and Insights Manager, act as expert in data governance and data protection processes at Action Tutoring, promoting data security and GDPR compliance across the organisation.
  
• Any other ad hoc responsibilities as deemed relevant by the CEO.
  

Person specification

We are looking for someone who has:

• Two or more years experience with Salesforce administration, including custom objects.
  
• Experience administering online data capture software (ideally FormAssembly), including managing integrations with Salesforce.
  
• Experience working with complex datasets in Excel, including data cleaning in preparation for import/export or analysis.
  
• Experience generating reports for a range of stakeholders.
  
• The ability to design data collection processes and system changes that are scalable, impactful, and promote high standards of data integrity.
  
• Project management experience, including creating project plans, gathering requirements, analysing risks, and managing stakeholders.
  
• Strong communication and collaboration skills; proactive in communicating updates and change to stakeholders at all levels.
  
• Confidence adapting communication style and approach to develop data skills in others, including those without a technical background.
  
• A creative and inquisitive attitude about how technology and automation can improve efficiencies across the organisation.
  
• A good understanding of GDPR compliance and processes.
  
• A commitment to equality, diversity and inclusion.
  
• A commitment to the mission and values of Action Tutoring.
  
• A commitment to promoting and safeguarding the welfare of children.
  

You may be more successful in the role if you also have:

• PowerBI, Tableau, other data visualisation software experience.
  
• Experience working with government education datasets.
  
• Experience designing and implementing monitoring, evaluation and learning frameworks.
  
• Salesforce Administrator Certification (or on track to complete).
  
• Experience working in the charity or NGO sector.