Data-Driven Customer Service Operations Analyst

Caresoft Global Limited is seeking a Customer Service Operations Support Analyst to work in our office-based team at Cobalt Business Park, Newcastle. The role focuses on supporting operations, improving processes, and ensuring accurate data handling in a fast-paced environment.

You will collaborate with colleagues and external partners, leveraging Excel, SAP and Power BI to drive analytics and reporting while maintaining high levels of attention to detail and communication.