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CX Transformation & Implementation Analyst

Posted 2 days 16 hours ago by Innovative Signal Analysis, Inc.

Permanent

Full Time

Other

Lancashire, Manchester, United Kingdom, M21 0

Job Description

SimpliSafe UK is seeking an CX Improvement & Implementation Analyst to deliver customer experience and business change projects. You will map journeys, support pricing changes and product launches, and drive major transformation with Operations, Commercial and Technical teams.

You'll coordinate changes across teams, measure impact with data and customer insight, and ensure knowledge stays accurate and up to date. Strong communication and structured delivery are essential.

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